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If Something Goes Wrong, Using the Fingerprint Authentication Utility

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Contents 21 Power supply mode settings 115 TOSHIBA Button Support 116 TOSHIBA Accessibility 117 Trusted Platform Module (TPM 118 Fingerprint Authentication Utility 118 Fingerprint utility limitations 118 Using the Fingerprint Authentication Utility.....118 Fingerprint Logon 119 Care and maintenance of your fingerprint reader 119 Fingerprint reader limitations 121 TOSHIBA eco Utility 121 TOSHIBA Service Station 122 TOSHIBA PC Health Monitor 122 ConfigFree 123 Getting Started 124 ConfigFree® Utilities 124 Chapter 6: If Something Goes Wrong 127 Problems that are easy to fix 127 Problems when you turn on the computer............128 The Windows® operating system is not working ..130 Using Startup options to fix problems 130 Internet problems 131 The Windows® operating system can help you 132 Fixing a problem with Device Manager 132 Checking device properties 132 Memory problems 133 Power and the batteries 133 Keyboard problems 134 Display problems 135 Disk or storage drive problems 137 Error-checking 137 Sound system problems 138 Wireless networking problems 138 Develop good computing habits 140

Section	Page
Portégé® Z930 Series User’s Guide	1
Contents	17
Introduction	23
This guide	25
Safety icons	26
Other icons used	26
Your computer’s features and specifications	27
Other documentation	27
Service options	27
Chapter 1: Getting Started	28
Selecting a place to work	28
Setting up a work environment	28
Keeping yourself comfortable	29
Computer user comfort recommendations	29
Good Working Posture	29
Using the notebook with an external keyboard, mouse or monitor	30
Typing style	31
Taking breaks and varying tasks	31
Mobile computing tips	32
Transporting the notebook	32
Seeking additional help	32
Check list	33
Precautions	33
Important information on your computer’s cooling fan	35
Setting up your computer	36
Connecting to a power source	36
Charging the main battery	39
Using the computer for the first time	39
Setting up your software	40
Registering your computer with Toshiba	40
Adding optional external devices	40
Adding memory (optional)	41
Recovering the Internal Storage Drive	41
Recovering to out-of-box state (recommended recovery method)	42
Recovering without changing the internal storage drive partitions	45
Recovering to a custom size partition	47
Creating recovery media	50
Restoring from recovery media	52
Erasing the Internal Storage Drive	54
Checking the internal storage drive operating status	56
Installing drivers and applications	56
Using the touch pad	57
Adjusting touch pad settings	60
Disabling or enabling the touch pad	61
Scrolling with the touch pad	61
Control buttons	61
Connecting an external device	62
Using external display devices	62
Selecting video cables	62
Connecting an HDMI™-compatible television or display device	63
Connecting an external monitor or projector	63
Adjusting the quality of the external display	64
Customizing your computer’s settings	64
Caring for your computer	65
Cleaning the computer	65
Moving the computer	65
Using a computer lock	66
Chapter 2: Learning the Basics	67
Computing tips	67
Using the keyboard	68
Character keys	68
Ctrl, Fn, and Alt keys	69
Function keys	69
Special Windows® keys	69
Starting a program	69
Starting a program using the Search programs and files field	70
Starting a program from the Start menu	70
Saving your work	71
Backing up your work	71
Restoring your work	71
Toshiba’s online resources	72
Chapter 3: Mobile Computing	73
Toshiba’s energy-saver design	73
Running the computer on battery power	74
Battery Notice	74
Power management	75
Charging the main battery	75
Charging the RTC battery	76
Monitoring main battery power	77
Determining remaining battery power	78
What to do when the main battery runs low	79
Setting battery notifications	79
Conserving battery power	80
Power Plans	81
Using a hot key to set the Power Plan	82
Using the TOSHIBA eco power plan	83
Changing the main battery	84
Taking care of your battery	84
Safety precautions	84
Maintaining your battery	85
Disposing of your computer	85
Traveling tips	86
Chapter 4: Exploring Your Computer’s Features	87
Exploring the desktop	87
Finding your way around the desktop	88
Setting up for communications	90
Connecting your computer to a network	91
Exploring audio features	91
Recording sounds	91
Using external speakers or headphones	92
Using the Web Camera	92
Using the Memory card reader	93
Inserting memory media	93
Removing memory media	94
Chapter 5: Utilities	95
TOSHIBA Assist	96
Connect	97
Secure	98
Protect & Fix	99
Optimize	100
TOSHIBA Application Installer	101
Setting passwords	102
Using an instant password	102
Using a supervisor password	102
Using a user password	104
TOSHIBA Face Recognition Utility	106
TOSHIBA Security Assist	107
TOSHIBA PC Diagnostic Tool Utility	109
Mouse Utility	110
TOSHIBA Hardware Setup	111
TOSHIBA Sleep Utility	113
Starting the TOSHIBA Sleep Utility	113
USB Sleep and Charge	113
Enabling/Disabling USB Sleep and Charge	115
Power supply mode settings	115
TOSHIBA Button Support	116
TOSHIBA Accessibility	117
Trusted Platform Module (TPM)	118
Fingerprint Authentication Utility	118
Fingerprint utility limitations	118
Using the Fingerprint Authentication Utility	118
Fingerprint Logon	119
Care and maintenance of your fingerprint reader	119
Fingerprint reader limitations	121
TOSHIBA eco Utility™	121
TOSHIBA Service Station	122
TOSHIBA PC Health Monitor	122
ConfigFree®	123
Getting Started	124
ConfigFree® Utilities	124
Chapter 6: If Something Goes Wrong	127
Problems that are easy to fix	127
Problems when you turn on the computer	128
The Windows® operating system is not working	130
Using Startup options to fix problems	130
Internet problems	131
The Windows® operating system can help you	132
Fixing a problem with Device Manager	132
Checking device properties	132
Memory problems	133
Power and the batteries	133
Keyboard problems	134
Display problems	135
Disk or storage drive problems	137
Error-checking	137
Sound system problems	138
Wireless networking problems	138
Develop good computing habits	140
Data and system configuration backup in the Windows® operating system	141
If you need further assistance	145
Contacting Toshiba	146
Other Toshiba Internet Web sites	146
Toshiba’s worldwide offices	147
Appendix A: Hot Keys/TOSHIBA Cards	148
Hot Key Cards	148
Using the Hot Key Cards	149
Hot key functions	150
Volume Mute	150
Keyboard backlight	151
Lock (Instant security)	152
Power plan	153
Sleep mode	154
Hibernation mode	155
Output (Display switch)	156
Display brightness	157
Disabling or enabling wireless devices	158
Disabling or enabling the touch pad	159
Keyboard hot key functions	160
Appendix B: Power Cord/Cable Connectors	161
Glossary	162
A	164
B	165
C	166
D	167
E	168
F	169
G	169
H	169
I	170
K	170
L	170
M	171
N	172
O	172
P	172
R	173
S	174
T	175
U	175
W	176

Match case Limit results 1 per page

Contents

Power supply mode settings

...........................

115

TOSHIBA Button Support

......................................

116

TOSHIBA Accessibility

..........................................

117

Trusted Platform Module (TPM)

...........................

118

Fingerprint Authentication Utility

...........................

118

Fingerprint utility limitations

...........................

118

Using the Fingerprint Authentication Utility

.....

118

Fingerprint Logon

...........................................

119

Care and maintenance of

your fingerprint reader

..............................

119

Fingerprint reader limitations

..........................

121

TOSHIBA eco Utility™

...........................................

121

TOSHIBA Service Station

......................................

122

TOSHIBA PC Health Monitor

.................................

122

ConfigFree

...........................................................

123

Getting Started

................................................

124

ConfigFree

Utilities

........................................

124

Chapter 6: If Something Goes Wrong

...................................

127

Problems that are easy to fix

................................

127

Problems when you turn on the computer

............

128

The Windows

operating system is not working ..130

Using Startup options to fix problems

............

130

Internet problems

...........................................

131

The Windows

operating system

can help you

.............................................

132

Fixing a problem with Device Manager

.................

132

Checking device properties

.............................

132

Memory problems

................................................

133

Power and the batteries

........................................

133

Keyboard problems

...............................................

134

Display problems

..................................................

135

Disk or storage drive problems

.............................

137

Error-checking

................................................

137

Sound system problems

.......................................

138

Wireless networking problems

..............................

138

Develop good computing habits

...........................

140