Toshiba Qosmio G30 PQG32C Users Manual Canada; English - Page 230

Troubleshooting Problem The mouse pointer moves too fast or too slow The mouse pointer moves erratically Procedure In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. Click start followed by Control Panel followed by Printers and Other Hardware and then click the Mouse icon. 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK. The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. If you are using an operating system that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. 10-18 User's Manual