Toshiba Qosmio G35-AV650 Toshiba Online User's Guide for Qosmio G35-AV650 - Page 295
Problems when you turn on the computer
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295 If Something Goes Wrong Problems when you turn on the computer Your program performs an illegal operation. If you receive the message, "Your program has performed an illegal operation," close the window and continue working. If it happens again, record the details of the message and consult the software manufacturer. To record the details: 1 Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl and c simultaneously to copy the text to the clipboard. 3 Open Notepad (click Start, All Programs, Accessories and then click Notepad). 4 Press Ctrl and v simultaneously to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cord/cable properly or installed a charged battery. Press and hold the power switch for at least 10 seconds. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp.