Toshiba SD-K740SUA Owners Manual - Page 41
Troubleshooting guide
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Others Troubleshooting guide Check the following guide for the possible cause of a problem before contacting service. Symptom No power. No picture. No picture, or the screen is blurred or divided into two parts. No sound. The playback picture has occasional distortion. Brightness is unstable or noises are present in the playback pictures. The DVD video player does not start playback. Playback does not follow the course of the disc's program. Buttons do not work. The remote control does not work properly. Cause Correction Page • The power plug is disconnected. • Connect the power plug securely into the wall outlet. 14 • The TV is not set to receive DVD signal • Select the appropriate video input mode output. on the TV so the picture from the DVD - video player appears on the TV screen. • The video cable is not connected securely. • Connect the video cable securely into the appropriate jacks. 14, 15 • The COMPONENT/S-VIDEO selector is not set correctly. • Set the COMPONENT/S-VIDEO selector to the appropriate position. 14, 15 • The PROGRESSIVE scan is On through • Set the PROGRESSIVE scan Off. the unit is connected to a TV via the 32 VIDEO out or the S-VIDEO out jack. • The equipment connected with the audio • Select the correct input mode of the cable is not set to receive DVD signal audio receiver so you can listen to the - output. sound from the DVD video player. • The audio cable is not connected securely. • Connect the audio cable securely into the appropriate jacks. 14~17 • The audio receiver or TV is turned off. • Turn on the equipment connected with the audio cable. - • The unit is in the advanced playback mode. • Resume the normal playback. 21 • The disc is dirty. • Eject the disc and clean it. 7 • It is in fast forward or fast reverse playback. • Sometimes a small amount of picture distortion may appear. This is not a - malfunction. • The effect of copy protection. • Connect the DVD video player directly to the TV. Avoid connecting the DVD video 14 player to a VCR or TV/VCR combination. • No disc is inserted. • An unplayable disc is inserted. • Insert a disc. 18 • Insert a playable disc. (Check the disc type and color system.) 8 • The disc is placed upside down. • Place the disc with the playback side down. 18 • The disc is not placed within the guide. • Place the disc correctly inside the guide on the disc tray. 18 • The disc is dirty. • Clean the disc. 7 • The parental lock function is set. • Cancel the parental lock function or change the parental lock level. 37 • appears on the screen. • The function is prohibited with the unit or the disc. 8 • It is in the mode of repeat playback, program playback, etc. • These operations may prevent a proper progress of the contents. - • Power supply fluctuations or other • Turn the power on or off with ON/ abnormalities such as static electricity may STANDBY ( ) . interrupt correct operations. Or disconnect the power plug and insert - it into the wall outlet again. • The TV button is pressed. • Press the DVD button to operate the DVD. 18 • The remote control is not pointed at the remote sensor of the DVD video player. • Point the remote control at the remote sensor of the DVD video player. 13 • The remote control is too far from the DVD • Operate the remote control within about video player. 7 m. 13 • The batteries in the remote control are exhausted. • Replace the batteries with new ones. 13 2C01501A P38-41 41 12/16/03, 19:59 41