Toshiba Satellite A200 Maintenance Manual - Page 58

Procedure 1, Audio CD check, Drive cleaning check, Software check, Diagnostic test - driver

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2 Troubleshooting Procedures This section describes how to determine if the computer's internal optical drive is functioning properly. The Satellite A200/Satellite A205/Satellite Pro A200/EQUIUM A200/SATEGO A200 module bays can accommodate the following optical drives: DVD SuperMulti supporting +-R Double Rayer COMBO device Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Audio CD test Procedure 2: Drive cleaning check Procedure 3: Software check Procedure 4: Diagnostic test Procedure 5: Connection and replacement check Procedure 1 Audio CD check First, insert an audio CD into the CD/DVD drive. If it works, the problem is not with the drive. Go to Procedure 3. If the audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not light when the disc is played and the drive gives no response, go straight to Procedure 3. Procedure 2 Drive cleaning check Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning product instructions. If the problem persists, go to Procedure 3. Procedure 3 Software check Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive. Procedure 4 Diagnostic test The audio test program stored in the Diagnostics Disk will test the drive's ability to play an audio CD. See Chapter 3 for details. If any errors occur while executing the diagnostic program, go to Procedure 5. Satellite A200/A205/Pro A200 Series Maintenance Manual [CONFIDENTIAL] 28

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2 Troubleshooting Procedures
Satellite A200/A205/
Pro A200
Series Maintenance Manual
[CONFIDENTIAL]
28
This section describes how to determine if the computer’s internal optical drive is functioning
properly. The Satellite A200/Satellite A205/Satellite Pro A200/EQUIUM A200/SATEGO
A200 module bays can accommodate the following optical drives:
DVD SuperMulti supporting +-R Double Rayer
COMBO device
Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1:
Audio CD test
Procedure 2:
Drive cleaning check
Procedure 3:
Software check
Procedure 4:
Diagnostic test
Procedure 5:
Connection and replacement check
Procedure 1
Audio CD check
First, insert an audio CD into the CD/DVD drive. If it works, the problem is not with the
drive. Go to Procedure 3. If the audio CD does not work, go to Procedure 2. If the CD/DVD
LED on the front panel does not light when the disc is played and the drive gives no response,
go straight to Procedure 3.
Procedure 2
Drive cleaning check
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3
Software check
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.
Procedure 4
Diagnostic test
The audio test program stored in the Diagnostics Disk will test the drive’s ability to play an
audio CD. See Chapter 3 for details.
If any errors occur while executing the diagnostic program, go to Procedure 5.