Toshiba Satellite L635 PSK04C-07N020 Users Manual Canada; English - Page 163

eSATA/USB Combo Port, Sleep/Hibernation, Is Windows Media

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Troubleshooting Problem Procedure Make sure the USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard. If these devices do not work, make sure the USB KB/Mouse Legacy Emulation item in HW Setup is set to [Enable]. If problems persist, contact your dealer. eSATA/USB Combo Port Refer also to your eSATA device and USB device's documentation. Problem Procedure eSATA device or USB Check for a firm cable connection between the device does not work eSATA/USB combo port on the computer and the eSATA device or USB device. Make sure the eSATA device or USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard. If these devices do not work, make sure the USB KB/Mouse Legacy Emulation item in HW Setup is set to [Enable]. If problems persist, contact your dealer. Sleep/Hibernation Problem Procedure The system will not enter sleep/hibernation Is Windows Media Player open? The system might not enter sleep/hibernation, if Windows Media Player is either playing a selection or finished playing a selection. Close Windows Media Player before you select sleep/hibernation. If problems persist, contact your dealer. User's Manual 8-14

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User’s Manual
8-14
Troubleshooting
eSATA/USB Combo Port
Refer also to your eSATA device and USB device’s documentation.
Sleep/Hibernation
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to [Enable].
If problems persist, contact your dealer.
Problem
Procedure
Problem
Procedure
eSATA device or USB
device does not work
Check for a firm cable connection between the
eSATA/USB combo port on the computer and the
eSATA device or USB device.
Make sure the eSATA device or USB device
drivers are properly installed. Refer to your
Windows documentation for information on
checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to [Enable].
If problems persist, contact your dealer.
Problem
Procedure
The system will not
enter sleep/hibernation
Is Windows Media
Player open? The system
might not enter sleep/hibernation, if Windows
Media Player is either playing a selection or
finished playing a selection. Close Windows
Media Player before you select
sleep/hibernation.
If problems persist, contact your dealer.