Toshiba Satellite P25W Satellite/Satellite Pro P20W-C Series Windows 10 Users - Page 139

Downloading drivers and updates, Using Toshiba Service Station

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139 If Something Goes Wrong Downloading drivers and updates If you receive an error message at this point, TCP/IP may not be properly installed. To remove and reinstall TCP/IP, perform the following steps: 1 In the command prompt window type netsh int ip reset resetlog.txt (with the spaces as indicated) and press ENTER. (Sample Image) Command Prompt window When you run this command, it will rewrite the registry keys used for TCP/IP settings and have the same result as removing and reinstalling the protocols. 2 Restart your computer and try connecting to your home network and Internet again. If the computer still does not detect a wireless network, the driver for the network adapter may need to be removed and reinstalled. During this process, the network adapter will be removed, Windows will go through a hardware detection process, and the driver will be reinstalled automatically. Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest components and drivers is to use Toshiba Service Station. To access TOSHIBA Service Station: 1 In the Search field, type Service Station. 2 Click or touch the Service Station Utility.

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139
If Something Goes Wrong
Downloading drivers and updates
If you receive an error message at this point, TCP/IP may not
be properly installed. To remove and reinstall TCP/IP,
perform the following steps:
1
In the command prompt window type
netsh int ip
reset resetlog.txt
(with the spaces as indicated) and
press
ENTER
.
(Sample Image) Command Prompt window
When you run this command, it will rewrite the registry
keys used for TCP/IP settings and have the same result
as removing and reinstalling the protocols.
2
Restart your computer and try connecting to your home
network and Internet again.
If the computer still does not detect a wireless network, the
driver for the network adapter may need to be removed and
reinstalled. During this process, the network adapter will be
removed, Windows will go through a hardware detection
process, and the driver will be reinstalled automatically.
Downloading drivers and updates
Using Toshiba Service Station
The easiest way to update your computer with the latest
components and drivers is to use Toshiba Service Station.
To access TOSHIBA Service Station:
1
In the
Search
field, type
Service Station
.
2
Click or touch the
Service Station
Utility.