Toshiba Satellite Pro L650 PSK1KC Users Manual Canada; English - Page 166

CONNECT, CARRIER, This information is applicable to the models equipped with a built-in, modem.

Page 166 highlights

Troubleshooting Problem Display error occurs Procedure When the display panel and an external monitor are set to clone mode and they are turned off by the timer, the display panel or the external monitor may not display when turned on again. If this occurs, press FN + F5 to re-set the display panel and external monitor to clone mode. Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Modem This information is applicable to the models equipped with a built-in modem. Problem Procedure Communication software can't initialize modem Make sure the computer's internal modem settings are correct - please refer to the Phone and Modem Options link within the Windows Control Panel. You can hear a dial tone but can't make a call If the call is going through a Private Branch Exchange (PBX), take care to ensure that the communication application's tone dial detection feature is disabled. You place a call, but a Make sure that the settings are correct within connection can't be your communication application. made After making a call you Ensure that the communication application's tone can't hear a ring or pule dialling selection feature is set correctly. Communication is cut off unexpectedly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval - try lengthening this time interval within your communication application. A CONNECT display is Ensure that the communication application's quickly replaced by NO error control feature is set correctly. CARRIER User's Manual 8-17

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User’s Manual
8-17
Troubleshooting
Modem
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external
monitor may not display when turned on again.
If this occurs, press
FN
+
F5
to re-set the display
panel and external monitor to clone mode.
Display error occurs
Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem
Procedure
This information is applicable to the models equipped with a built-in
modem.
Problem
Procedure
Communication
software can’t initialize
modem
Make sure the computer's internal modem
settings are correct - please refer to the Phone
and Modem Options link within the Windows
Control Panel.
You can hear a dial
tone but can’t make a
call
If the call is going through a Private Branch
Exchange (PBX), take care to ensure that the
communication application's tone dial detection
feature is disabled.
You place a call, but a
connection can’t be
made
Make sure that the settings are correct within
your communication application.
After making a call you
can’t hear a ring
Ensure that the communication application's tone
or pule dialling selection feature is set correctly.
Communication is cut
off unexpectedly
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval - try
lengthening this time interval within your
communication application.
A
CONNECT
display is
quickly replaced by
NO
CARRIER
Ensure that the communication application's
error control feature is set correctly.