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Toshiba Satellite Pro M300-S1002V User Guide - Page 177

Resolving ExpressCard, problems, no longer work.

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If Something Goes Wrong Resolving a hardware conflict 177 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 Click Start, Control Panel, System and Maintenance, and then Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard's Properties dialog box, which contains information about your ExpressCard configuration and status. The computer stops working (hangs) when you insert an ExpressCard®. The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 167 for more information. Since all ExpressCards® share the same socket, each card is not required to have its own address. Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails. Follow this procedure before you remove an ExpressCard®: 1 Click the Safely Remove Hardware icon in the Notification Area. The Safely Remove Hardware screen appears. 2 Click Safely remove for the device you want to swap. 3 Select the item you wish to remove and click OK. 4 Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on page 74 and "Sleep mode" on page 75.

Section	Page
Satellite Pro® M300 Series User’s Guide	1
Contents	28
Introduction	35
This guide	37
Safety icons	38
Other icons used	38
Other documentation	39
Service options	39
Chapter 1: Getting Started	40
Selecting a place to work	40
Setting up a work environment	40
Keeping yourself comfortable	41
Precautions	41
Important information on your computer’s cooling fan	43
Setting up your computer	43
Setting up your software	44
Registering your computer with Toshiba	45
Adding optional external devices	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Your computer’s features and specifications	50
Turning on the power	50
Adding memory (optional)	51
Installing a memory module	52
Removing a memory module	58
Checking total memory	59
Hard Drive Recovery Utilities	60
Creating Recovery DVDs	60
Hard Disk Drive Recovery options	61
Hard Disk Drive Recovery using the Recovery media	66
Installing drivers and applications	67
Using the TouchPad™	67
Scrolling with the TouchPad™	68
Control buttons	68
Disabling or enabling the TouchPad™	68
Using external display devices	69
Directing the display output when you turn on the computer	69
Adjusting the quality of the external display	70
Using an external keyboard	70
Using a mouse	70
Connecting a printer	71
Setting up a printer	71
Connecting an optional external diskette drive	72
Turning off the computer	73
Options for turning off the computer	73
Using the Shut Down command	76
Using and configuring Hibernation mode	78
Using and configuring Sleep mode	80
Closing the display panel	83
Customizing your computer’s settings	83
Caring for your computer	83
Cleaning the computer	84
Moving the computer	84
Using a computer lock	84
Chapter 2: Learning the Basics	86
Computing tips	86
Using the keyboard	88
Character keys	88
Making your keyboard emulate a full-size keyboard	88
Ctrl, Fn, and Alt keys	89
Function keys	89
Special Windows® keys	89
Overlay keys	90
Using the overlay to type numeric data	90
Starting a program	91
Starting a program from the Start menu	91
Starting a program from Windows® Explorer	92
Starting a program using the Start Search field	93
Saving your work	93
Printing your work	95
Backing up your work	96
Restoring your work	97
Using the optical drive	97
Optical drive components	98
Inserting an optical disc	98
Playing an audio CD	100
Playing optical media	100
Recording optical media	101
Removing a disc with the computer on	101
Removing a disc with the computer off	102
Caring for optical discs	102
Toshiba’s online resources	102
Chapter 3: Mobile Computing	103
Toshiba’s energy-saver design	103
Running the computer on battery power	104
Battery Notice	104
Power management	105
Using additional batteries	105
Charging batteries	105
Charging the main battery	106
Charging the RTC battery	106
Monitoring main battery power	107
Determining remaining battery power	108
What to do when the main battery runs low	109
Setting battery notifications	109
Conserving battery power	110
Power Plans	111
Using a hot key to set the Power Plan	112
Changing the main battery	113
Removing the battery from the computer	113
Inserting a charged battery	115
Taking care of your battery	116
Safety precautions	116
Maintaining your battery	117
Disposing of used batteries	117
Traveling tips	119
Chapter 4: Exploring Your Computer’s Features	120
Exploring the desktop	120
Finding your way around the desktop	121
Setting up for communications	123
Connecting your computer to a network	123
Connecting a modem to a telephone line	124
An overview of using the Internet	126
The Internet	126
The World Wide Web	126
Internet Service Providers	126
Connecting to the Internet	127
Surfing the Internet	127
Internet features	127
Uploading to, and downloading files from, the Internet	128
Exploring audio features	128
Recording sounds	128
Using external speakers or headphones	129
Web Camera	130
Using an ExpressCard®	130
Inserting an ExpressCard®	130
Removing an ExpressCard®	131
Using the Bridge Media Adapter Slot	132
Inserting memory media	132
Removing memory media	133
Using the i.LINK® port	133
Chapter 5: Utilities	134
TOSHIBA Assist	135
Connect	136
Secure	137
Protect & Fix	138
Optimize	139
TOSHIBA Application Installer	140
Setting passwords	141
Using an instant password	141
Using a supervisor password	142
Using a user password	143
Deleting a user password	144
TOSHIBA PC Diagnostic Tool Utility	145
TOSHIBA SD™ Memory Card Format Utility	146
Mouse Utility	147
TOSHIBA Hardware Setup	148
TOSHIBA Zooming Utility	152
TOSHIBA Button Support	153
CD/DVD Drive Acoustic Silencer	154
TOSHIBA Accessibility	155
ConfigFree®	156
Getting Started	156
ConfigFree® Utilities	157
Chapter 6: If Something Goes Wrong	160
Problems that are easy to fix	160
Problems when you turn on the computer	161
The Windows® operating system is not working	164
Using Startup options to fix problems	164
Internet problems	165
The Windows® operating system can help you	166
Resolving a hardware conflict	166
A plan of action	166
Fixing a problem with Device Manager	167
Memory problems	168
Power and the batteries	169
Keyboard problems	170
Display problems	171
Disk or internal storage drive problems	173
Optical drive problems	174
Sound system problems	176
ExpressCard® problems	176
Printer problems	178
Modem problems	179
Wireless networking problems	179
DVD operating problems	182
Develop good computing habits	183
Data and system configuration backup in the Windows® operating system	184
If you need further assistance	188
Before you contact Toshiba	188
Contacting Toshiba	189
Other Toshiba Internet Web sites	189
Toshiba’s worldwide offices	190
Appendix A: Hot Keys/TOSHIBA Cards	192
Hot Key Cards	192
Using the Hot Key Cards	193
Application Cards	194
Using the Application Cards	195
Card Case	195
Hot key functions	196
Volume Mute	196
Lock (Instant security)	197
Power plan	198
Sleep mode	199
Hibernation mode	200
Output (Display switch)	201
Display brightness	202
Disabling or enabling wireless devices	203
Disabling or enabling the TouchPad™	204
Zoom (Display resolution)	205
Keyboard hot key functions	206
Appendix B: Power Cord/Cable Connectors	207
Glossary	208
A	210
B	210
C	211
D	213
E	214
F	215
G	215
H	215
I	216
K	216
L	216
M	217
N	218
O	218
P	218
R	219
S	220
T	220
U	221
W	221