Toshiba Satellite Pro U500-EZ1321 User Guide
Toshiba Satellite Pro U500-EZ1321 Manual
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- Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 1
Satellite Pro® U500 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 2
after handling. Model: Satellite Pro® U500 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 8
of scientists who continually review and interpret the extensive where the risk of interference to other devices or services is perceived or identified as harmful. If you TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 9
to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l' 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 10
only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 12
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 13
13 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 14
14 Andorra Argentina CNC: Australia 533AN_HMW: "CNC C-6367" 533AN_MMW: "CNC C-6366" 512AN_HMW: "CNC C-6373" 512AN_MMW: "CNC C-6374" Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 15
15 Tahiti Turk Islands Taiwan Ukraine United Kingdom Vatican Virgin Islands Uruguay Venezuela Zimbabwe Turkey UAE (United Arab Emirates) USA Vietnam Approved Countries/Regions for the Atheros® Wireless Wi-Fi® Link AR5B95 Series This equipment is approved to the radio standard by the countries/ - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 16
16 Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine USA Yemen Puerto Rico Russia Serbia Slovenia Spain Switzerland Turkey United Kingdom Venezuela Zimbabwe Qatar Saudi Arabia Singapore South Africa Sri Lanka Taiwan UAE (United Arab Emirates) Uruguay Vietnam Europe - - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 17
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 18
Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 19
19 Spain Switzerland Trinidad United Kingdom Venezuela Sri Lanka Taiwan Turkey Uruguay Vietnam Sweden Thailand UAE (United Arab Emirates) USA Zimbabwe Approved Countries/Regions for the Realtek® RTL8191SE This equipment is approved to the radio standard by the countries/regions in the following - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 20
20 Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Singapore South Africa Sri Lanka Taiwan Tunisia Ukraine USA Zimbabwe Slovak Republic South Korea Sweden Thailand Turkey United Kingdom Venezuela Approved Countries/Regions for the Realtek® RTL8187B This - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 21
Qatar Saudi Arabia Singapore South Africa Sri Lanka Taiwan Ukraine Uruguay Venezuela Zimbabwe Vietnam Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 22
11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 23
or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 24
within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 25
In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 26
electric machinery. Optical Drive Safety Instructions This appliance contains a laser system To use this model properly, read the user's guide carefully and keep it for your future reference. Never in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 27
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2009 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 28
Satellite Pro, ConfigFree, and eco utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Alliance at www.eiae.org. As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. For - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 29
Contents Introduction 37 This guide 39 Safety icons 40 Other icons used 40 Your computer's features and specifications ....41 Other documentation 41 Service options 41 Chapter 1: Getting Started 42 Selecting a place to work 42 Setting up a work environment 42 Keeping yourself comfortable - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 30
power 50 Setting up your software 51 Registering your computer with Toshiba 51 Adding optional external devices 51 Adding memory (optional 52 73 Checking the internal storage drive operating status 74 Installing drivers and applications 75 Using the TouchPad 75 Adjusting TouchPad™ settings - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 31
Contents 31 Using and configuring Sleep mode 91 Closing the display panel 94 Customizing your computer's settings 94 Caring for your computer 94 Cleaning the computer 94 Moving the computer 95 Using a computer lock 95 Chapter 2: Learning the Basics 96 Computing tips 96 Using the keyboard - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 32
...121 Setting battery notifications 121 Conserving battery power 122 Power Plans 123 Using a hot key to set the Power Plan 124 Using the TOSHIBA eco power plan 125 Changing the main battery 126 Removing the battery from the computer .......126 Inserting a charged battery 128 Taking care of - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 33
139 The Internet 139 The World Wide Web 139 Internet Service Providers 139 Connecting to the Internet 140 Surfing the Internet 147 Chapter 5: Utilities 148 TOSHIBA Assist 149 Connect 150 Secure 151 Protect & Fix 152 Optimize 153 TOSHIBA Application Installer 154 Setting passwords - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 34
TOSHIBA Zooming Utility 169 TOSHIBA Button Support 170 TOSHIBA TOSHIBA eco Utility 175 TOSHIBA Service Station 176 TOSHIBA PC Health Monitor 176 ConfigFree 177 Getting Started 177 ConfigFree® Utilities 178 Chapter 6: If Something Goes Wrong 181 Problems that are easy to fix 181 Problems - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 35
199 Wireless networking problems 200 DVD operating problems 201 Develop good computing habits 202 Data and system configuration backup in the Windows® operating system 203 If you need further assistance 208 Before you contact Toshiba 208 Contacting Toshiba 208 Other Toshiba Internet Web sites - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 36
36 Contents Output (Display switch 221 Display brightness 222 Disabling or enabling wireless devices............223 Disabling or enabling the TouchPad 224 Zoom (Display resolution 225 Keyboard hot key functions 226 Appendix B: Power Cord/Cable Connectors 227 Glossary 228 Index 242 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 37
with the ENERGY STAR® logo on the computer and the following information applies. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® Program Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 38
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 39
product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows® 7. You - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 40
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 41
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 42
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 43
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 44
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 45
failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan location will vary depending on the computer. Setting - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 46
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 47
. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 48
48 Getting Started Charging the main battery The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 49
Getting Started 49 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 50
50 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 51
first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 52
to increase the computer's memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 51. Installing a memory module Memory modules can be installed in the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 53
Getting Started 53 Adding memory (optional) The computer has two memory slots-Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 54
54 Getting Started Adding memory (optional) 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 126. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 55
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 56
56 Getting Started Adding memory (optional) 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 57
Getting Started 57 Adding memory (optional) 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should "snap" into place securely with the corresponding cutouts - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 58
58 Getting Started Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screws. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 128. 16 Turn the computer right side up. Make sure to - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 59
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 60
60 Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A Front of computer (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 61
Getting Started 61 Adding memory (optional) 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 62
62 Getting Started Recovering the Internal Storage Drive Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following internal storage drive recovery options are available: Recovery option - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 63
system for the first time. For more information on creating recovery DVDs/media, see "Creating recovery DVDs/media" on page 70. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the Internal - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 64
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 65
Getting Started 65 Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data will be - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 66
66 Getting Started Recovering the Internal Storage Drive The "Recover to a custom size partition" option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer's - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 67
Getting Started 67 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 68
68 Getting Started Recovering the Internal Storage Drive 8 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding. 9 Click Next to begin the recovery. When the process is - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 69
when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 70
to copy the internal storage drive recovery files. If your optical disc drive is not a writable drive, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777; outside the United States it is (949) 859 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 71
Click Start, All Programs, My Toshiba, and then Recovery Media Creator. 's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files you have replaced your internal storage drive. For instructions on creating recovery DVDs/media, see "Creating - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 72
be deleted and rewritten. Click Yes to continue. 7 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select deletes all other partitions from the drive. 9 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 73
computer. When the initial screen displays, press F12. Using the arrow keys, select the DVD option on the boot menu and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then click Next. 3 Choose one of the following options on the Erase the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 74
74 Getting Started Checking the internal storage drive operating status purposes. This process may take several hours, depending on the size of your internal storage drive. (Sample Image) Erase the hard disk screen 4 Click Next. A confirmation message displays reminding you that all data on the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 75
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. 3 Click the item you want to install. 4 Click Install. 5 Follow the on-screen prompts to complete - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 76
Using the TouchPad™ Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (righthand) control button - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 77
Getting Started 77 Using the TouchPad™ To: Scroll vertically Do the following: Example: Slide your finger along the right edge of the TouchPad in the direction you want to scroll. Repeat to scroll a longer distance. Scroll horizontally Slide your finger along the bottom edge of the TouchPad - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 78
The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the TouchPad™. You may be inadvertently - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 79
model. The TouchPad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase "Mouse pointer jumps around as you type" into the Search field. Disabling or enabling the TouchPad™ The - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 80
other end of the cable to your television. Refer to the manual that came with the television for more information. Your computer will automatically Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be installed via the Toshiba Application Installer). To access the TOSHIBA - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 81
Getting Started 81 Using external display devices For more detailed HDMI-CEC information visit pcsupport.toshiba.com. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 82
steps. Using an external keyboard If you prefer to use an external keyboard, you can attach one to your computer. The computer's USB ports support most USB-compatible keyboards. Using a mouse You may want to use a mouse instead of the computer's built-in TouchPad™. You can use a USB-compatible - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 83
; the printer is then ready for use. Refer to your printer documentation for further instructions. TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in "Setting up - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 84
Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 85
Getting Started 85 Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 86
86 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see "Using and configuring Hibernation mode" on page 89. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 87
Getting Started 87 Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 88
88 Getting Started Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 89
Getting Started 89 Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 90
90 Getting Started Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 91
Getting Started 91 Turning off the computer Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 92
92 Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 93
Getting Started 93 Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 94
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 123. There are - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 95
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 96
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 97
Learning the Basics 97 Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 98
98 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 99
Ctrl, Fn, and Alt keys Learning the Basics 99 Using the keyboard (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 100
100 Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 101
Learning the Basics Starting a program 101 Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 102
102 Learning the Basics Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 103
Learning the Basics Saving your work 103 Starting a program using the Search programs and files field This example uses the Start menu's Search programs and files field to start WordPad: 1 Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 104
104 Learning the Basics Saving your work Saving files 1 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 105
long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 106
106 Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 107
storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 108
The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 109
Learning the Basics Using the optical drive 109 Media control buttons The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Previous track button Play/pause button Media button Next track - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 110
110 Learning the Basics Using the optical drive 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in "Caring for optical discs" on page 113. 6 Place - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 111
disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 112
For more information regarding supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba.com. NOTE Due on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 113
Learning the Basics Toshiba's online resources 113 Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 114
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 115
performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 116
. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 117
module for use in the computer, or carry additional charged battery packs with you. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the battery - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 118
118 Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 119
Mobile Computing Monitoring main battery power 119 NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 120
120 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light (near the upper-left corner of the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 121
Mobile Computing Monitoring main battery power 121 Move the pointer over the power icon in the notification area, see "Finding your way around the desktop" on page 134 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 122
122 Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 123
Mobile Computing Monitoring main battery power 123 There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 124
124 Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work environment or create your own custom plan. 3 Click Create a power plan in the left pane to set up a new plan. NOTE To edit a plan or to edit advanced settings, continue to the following steps. 4 Click - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 125
or disable the eco power plan, press the eco utility™ button. eco utility™ button (Sample Illustration) Locating the eco utility™ button The Toshiba eco utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 126
battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 89. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 127
Mobile Computing Changing the main battery 127 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 128
128 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 129
gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 130
130 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 131
an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba's recycling initiatives include recycling programs, events - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 132
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 133
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 134
134 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 135
to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 136
browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the software, external hardware or services. Availability of public wireless LAN Fn + F8. For more information see "Hot Keys/TOSHIBA Cards" on page 211. NOTE When the Wireless antenna - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 137
Exploring Your Computer's Features Setting up for communications 137 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: ❖ At the office, - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 138
138 Exploring Your Computer's Features Setting up for communications ❖ Communicate with your office's local area network (LAN) or larger corporate wide area network (WAN) For specific information about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 139
Internet 139 Now you are ready to send a fax or use the modem to connect to an online service or the Internet. An overview of using the Internet The following sections give a quick introduction to the communication methods such as Digital Subscriber Lines (DSL), cable, and satellite links. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 140
Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer's modem (available on - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 141
, or even the visitor. A message board may also be called a "Web board" or a "forum." ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 142
142 Exploring Your Computer's Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built- - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 143
already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 144
144 Exploring Your Computer's Features Using an ExpressCard® Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard® Before - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 145
and pull it straight out. 145 (Sample Illustration) Removing an ExpressCard Using the Memory card reader The Memory card reader supports the use of Memory Stick®, Memory Stick PRO™, Secure Digital™ (SD™), MMC® (MultiMediaCard®), or xD-Picture Card™ media. These media can be used with a variety of - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 146
146 Exploring Your Computer's Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. ( - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 147
useful for transferring and storing large files such as digital photo, music or video files. Like the USB interface, the eSATA interface supports hot swapping (connecting and disconnecting devices while the computer is on). eSATA devices require an external power source. NOTE Your eSATA interface - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 148
utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ USB Sleep and Charge - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 149
Utilities TOSHIBA Assist 149 ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 150
150 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 151
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 151 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 152
152 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 153
category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ USB Sleep and Charge Utility ❖ TOSHIBA eco Utility™ 153 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 154
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 155
protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NNOOTTEE - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 156
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 157
Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. 6 Click OK - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 158
functions: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left power-on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 159
online help file to learn more about this utility and what it offers. To locate the help file, go to: Start, All Programs, TOSHIBA, Utilities, Face Recognition Help. The help file covers the following topics: ❖ Setting up a Face Recognition account ❖ Registering a user image ❖ Updating a user image - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 160
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 161
and then HDD Protection Settings, or click the HDD Protection icon in the Protect & Fix tab of TOSHIBA Assist. The TOSHIBA HDD Protection Properties window appears. (Sample Image) TOSHIBA HDD Protection Properties window 2 Select ON to enable HDD protection, or select OFF to disable HDD protection - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 162
, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 163
screen appears. (Sample Image) TOSHIBA HWSetup screen - General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 164
Hardware Setup ❖ Button Setting-Lets you set the conditions for the power button and/or the other buttons. (Sample Image) TOSHIBA HWSetup screen - Button Setting tab options ❖ Display-Allows you to change various default settings for the built-in display NOTE When the computer restarts, it - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 165
Utilities TOSHIBA Hardware Setup 165 ❖ Keyboard-Allows you to access the wake-on keyboard function ❖ LAN-Allows you to set networking functions ❖ Illumination-Allows you to set - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 166
enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining USB Sleep and Charge Utility To start this utility click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge. USB Sleep and Charge Your - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 167
Utilities USB Sleep and Charge Utility 167 NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 168
other modes in the drop-down menu of the USB Sleep and Charge window if the charge function cannot be used in Mode 4. (Sample Image) TOSHIBA USB Sleep and Charge Utility screen In this situation, select a different mode. "USB Sleep and Charge function" may not be functional with some connected - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 169
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option(s). 3 Click - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 170
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 171
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 172
fingerprint software or utility. Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility, click Start, All Programs, TOSHIBA, Utilities, and then select the Fingerprint Utility. For information on enrolling fingerprints and using the utility please refer to your - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 173
recognizes the fingerprint and switches the users. If your system supports power-on security, existing fingerprint samples can be used also might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 174
successful within a fixed duration. ❖ The recognition success rate may differ from user to user. ❖ Toshiba does not guarantee that this fingerprint recognition technology will be error-free. Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 175
Utility icon in the notification area. ❖ Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility. The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the Toshiba eco power plan, select ON in the upper-left - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 176
system conditions that may affect the performance of your Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers. Additionally, Toshiba may use this information for quality assurance analysis. Subject - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 177
and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication perform any of the following steps: ❖ Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. ❖ Double-click the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 178
with an "X." ConfigFree® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 179
Utilities ConfigFree® 179 Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 180
180 Utilities ConfigFree® 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 181
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 182
down button 2 Click the Shut down button in the lower-right corner of the Start menu. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 183
conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 184
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 185
shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 208. The Windows® operating system is not working The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 186
to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 187
using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the Search programs - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 188
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 189
module, following the instructions in "Removing a memory module" on page 59. 3 Reinstall the memory module, following the instructions in "Installing a optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/ - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 190
is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 191
more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to , press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 192
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right- - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 193
usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 194
Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions see "Disk or storage drive - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 195
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 196
memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 197
Something Goes Wrong ExpressCard® problems 197 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 198
or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on page which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 199
-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 84 or in the instructions that came with the printer. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 200
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems System and Security). Some Toshiba models may have a Wireless antenna Service Provider) service may be disrupted. ❖ Verify that the Service system, and that the driver is loaded. To - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 201
information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 202
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 188 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 203
follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals that come with the programs and - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 204
operating system quickly creates restore points-'snapshots' of your Windows® operating system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 205
the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or 'burn') as well as - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 206
under the System and Security heading. Follow the on-screen instructions to backup your files. For more help, click Start, Help and Support, and search for "back up files." General tips for to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 207
new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 208
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 209
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 210
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 211
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 212
212 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Click the Card for the system - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 213
page 169. Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 163. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 170. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 214
Application Cards NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 215
appear in the Application Card display (see "Using the Application Cards" on page 214). To use the Card Case: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards 2 Click the Open cards case button. 3 The Card - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 216
Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 217
Cards Hot key functions 217 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 218
Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 219
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 219 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 220
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 221
Cards Hot key functions 221 Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 222
222 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 223
Cards Hot key functions 223 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 224
Cards Hot key functions Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see "Using the TouchPad™" on page 75. Selecting this Card - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 225
Cards Hot key functions 225 Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 226
226 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off . Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 227
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 228
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 229
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 230
transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 231
signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 232
central processing unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 233
the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 234
the pointer to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 235
235 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a storage drive that keeps track of the location of stored files. - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 236
236 Glossary Hibernation - A feature of many Toshiba computers that saves to the internal storage decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 237
237 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 238
238 Glossary N network - A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced - A method of refreshing a - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 239
you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 240
ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 241
display. U universal serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 242
plan 218 power plan hot key 124 real-time clock (RTC) 116, 118 remaining power 120 removing 126 safety precautions 129 BIOS Setup see TOSHIBA Hardware Setup button power 50 start 135 buttons eject, optical drive 108 Media control buttons 109 C Call2Recycle™ battery 132 changing main battery 126 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 243
Defragmenter 194 disk drive corrupted/damaged data files 194 missing files/trouble accessing a drive 193 running slow 194 diskette drive cannot insert STAR® 37 error messages non-system disk or disk error 184 problem with display settings/ current settings not working with hardware 192 warning - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 244
swapping fails 198 inserting 144 not recognized 198 removing 144 ExpressCard® problems 196 slot appears dead 197 external monitor not working 192 mouse 82 keys 99 H HDMI™ Out Port 79 headphones using 142 Help and Support Windows® operating system 187 Hibernation mode 85 configuring 89 hot key 220 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 245
Service Providers ISPs 139 J jack RJ-11 138 K keyboard character keys 98 function keys 99 hot keys 226 not working 183 overlay keys 100 special Windows® keys 99 troubleshooting 126 safety precautions 129 manual eject hole optical drive 108 memory adding 52 problem solving 189 removing memory module - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 246
246 Index problems 195 removing disc 112, 113 troubleshooting 195 using 107 optical media recording 112 when ExpressCard® inserted 197 computer will not power up 182 contacting Toshiba 208 corrupted/damaged data files 194 Device Manager 188 disk drive 191 missing files/trouble accessing a drive 193 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 247
disposing of batteries 131 icons 40 precautions 43 safety precautions main battery 129 saving files 103 screen does not look normal/flickers 192 screen problems blank screen 191 Search programs and files field 103 set up communications 136 setting up AC adaptor 46 adding memory 52 computer 45, 53 - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 248
online resources 113 TOSHIBA PC Diagnostic Tool Utility 160 TOSHIBA PC Health Monitor 176 TOSHIBA Service Station 176 TOSHIBA Zooming Utility 169 TouchPad™ adjusting settings 78 disabling 79 enabling 79 using 75 traveling tips 132 troubleshooting DVD player general problems 201 external keyboard - Toshiba Satellite Pro U500-EZ1321 | User Guide - Page 249
Windows® Start menu 101 wireless networking 136 Wizards Connect to the Internet 137 wizards Connect to the Internet 137 World Wide Web 139 www 139 Index 249
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 |
 |
GMAD00230010
10
/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 181
in this guide.
Satellite Pro
®
U500
Series User’s Guide