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Toshiba Satellite U305-S7477 User Manual - Page 191

Contacting Toshiba, Before calling Toshiba, make sure you

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If Something Goes Wrong If you need further assistance 191 Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the complete detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred

Section	Page
Satellite® U300/U305 Series User's Guide	1
Contents	26
Introduction	33
This guide	34
Safety icons	35
Other icons used	35
Other documentation	36
Service options	36
Chapter 1: Getting Started	37
Selecting a place to work	37
Creating a computer-friendly environment	37
Keeping yourself comfortable	38
Precautions	38
Important information on your computer’s cooling fan	39
Setting up your computer	40
Setting up your software	40
Registering your computer with Toshiba	41
Adding optional external devices	41
Connecting to a power source	42
Charging the main battery	44
Using the computer for the first time	45
Opening the display panel	45
Your computer’s features and specifications	46
Turning on the power	46
Adding memory (optional)	47
Installing a memory module	47
Removing a memory module	53
Checking total memory	55
Using the TouchPad™	55
Scrolling with the TouchPad™	56
Control buttons	56
Disabling or enabling the TouchPad™	56
Using external display devices	56
Directing the display output when you turn on the computer	57
Adjusting the quality of the external display	58
Using an external keyboard	58
Using a mouse	58
Connecting a printer	59
Setting up a printer	60
Connecting an optional external diskette drive	60
Turning off the computer	61
Options for turning off the computer	61
Using the Shut Down command	64
Using and configuring Hibernation mode	66
Using and configuring Sleep mode	68
Closing the display panel	71
Customizing your computer’s settings	71
Caring for your computer	71
Cleaning the computer	71
Moving the computer	71
Using a computer lock	72
Chapter 2: Learning the Basics	73
Computing tips	73
Using the keyboard	75
Character keys	75
Making your keyboard emulate a full-size keyboard	75
Ctrl, Fn, and Alt keys	76
Function keys	76
Special Windows® keys	76
Overlay keys	77
Using the overlay to type numeric data	77
Starting a program	78
Starting a program from the Start menu	78
Starting a program from Windows® Explorer	79
Starting a program using the Start Search field	80
Saving your work	80
Printing your work	82
Backing up your work	83
Restoring your work	83
Using the optical drive	83
Optical drive components	84
Media control buttons	85
Inserting a compact disc	85
Playing an audio CD	87
Playing optical media	88
Creating a CD/DVD	88
Removing a disc with the computer on	89
Removing a disc with the computer off	89
Caring for CD or DVD discs	89
Toshiba’s online resources	90
Chapter 3: Mobile Computing	91
Toshiba’s energy-saver design	91
Running the computer on battery power	91
Battery Notice	92
Power management	93
Using additional batteries	93
Charging batteries	93
Charging the main battery	94
Charging the RTC battery	94
Monitoring main battery power	95
Determining remaining battery power	97
What to do when the main battery runs low	97
Setting battery notifications	98
Conserving battery power	98
Power Plans	99
Using a hot key to set the Power Plan	100
Changing the main battery	101
Removing the battery from the computer	101
Inserting a charged battery	103
Taking care of your battery	104
Safety precautions	104
Maintaining your battery	105
Disposing of used batteries	106
Traveling tips	107
Chapter 4: Exploring Your Computer’s Features	108
Exploring the desktop	108
Finding your way around the desktop	109
Setting up for communications	111
Connecting a modem to a telephone line	112
Connecting your computer to a network	113
An overview of using the Internet	115
The Internet	115
The World Wide Web	116
Internet Service Providers	116
Connecting to the Internet	116
Surfing the Internet	117
Internet features	117
Uploading to, and downloading files from, the Internet	118
Exploring audio features	118
Recording sounds	118
Using external speakers or headphones	119
Web Cam	119
Using PC Cards	120
Inserting a PC Card	120
Removing a PC Card	121
Setting up a PC Card for your computer	121
Using an ExpressCard™	122
Inserting an ExpressCard™	122
Removing an ExpressCard™	122
Using the Bridge Media Adapter Slot	123
Inserting memory media	124
Removing memory media	124
Using the i.LINK® port	125
Chapter 5: Toshiba Utilities	126
TOSHIBA Assist	127
Connect	128
Secure	129
Protect & Fix	130
Optimize	131
Setting passwords	132
Using an instant password	132
Using a supervisor password	133
Using a user password	134
Deleting a user password	135
TOSHIBA Security Assist	136
TOSHIBA PC Diagnostic Tool Utility	138
TOSHIBA HDD Protection Utility	139
TOSHIBA SD™ Memory Card Format Utility	140
Mouse Utility	141
Toshiba Hardware Setup	142
TOSHIBA Zooming Utility	143
TOSHIBA Button Support	145
CD/DVD Drive Acoustic Silencer	146
TOSHIBA Accessibility	147
Fingerprint Authentication Utility	147
Fingerprint utility limitations	148
Fingerprint Enrollment	148
Fingerprint Logon	149
Power-on Security	150
Control Center	151
Password Bank	153
Care and maintenance of your fingerprint reader	156
Fingerprint reader limitations	158
ConfigFree™	158
Getting Started	159
ConfigFree Utilities	159
Chapter 6: If Something Goes Wrong	162
Problems that are easy to fix	162
Problems when you turn on the computer	163
The Windows® operating system is not working	166
Using Startup options to fix problems	166
Internet problems	167
The Windows® operating system can help you	168
Resolving a hardware conflict	168
A plan of action	168
Fixing a problem with Device Manager	169
Memory problems	170
Power and the batteries	171
Keyboard problems	172
Display problems	173
Disk drive problems	175
Optical drive problems	177
Sound system problems	178
PC Card/Express CardTM problems	178
Printer problems	180
Modem problems	181
Wireless networking problems	182
DVD operating problems	184
Develop good computing habits	186
Data and system configuration backup in the Windows® operating system	187
If you need further assistance	190
Before you contact Toshiba	190
Contacting Toshiba	191
Other Toshiba Internet Web sites	192
Toshiba’s worldwide offices	192
Appendix A: Hot Keys/TOSHIBA Cards	194
Hot Key Cards	194
Using the Hot Key Cards	195
Application Cards	196
Using the Application Cards	197
Card Case	197
Hot key functions	198
Volume Mute	199
Password security	200
Power plan	201
Sleep mode	202
Hibernation mode	203
Display modes	204
Display brightness	205
Disabling or enabling wireless devices	206
Disabling or enabling the TouchPad	207
Changing screen resolution	208
Keyboard hot key functions	209
Appendix B: Power Cord/Cable Connectors	210
Glossary	211