Toshiba Satellite U845-S402 User Guide

Toshiba Satellite U845-S402 Manual

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  • Toshiba Satellite U845-S402 | User Guide - Page 1
    Satellite®/Satellite Pro® U800 Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates,
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    hands after handling. Model: Satellite®/Satellite Pro® U800 Series Recordable set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
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    connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary and recommendations, TOSHIBA believes Wireless who continually review and interpret risk of interference to other devices or services is perceived or identified as harmful.
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    far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait
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    to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards:
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    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
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    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
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    FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization
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    11 Deutschland: France: Italia: Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. Restricted frequency band: only channels 1
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    networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information. When you
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    problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba review interference to other devices or services is perceived or identified as
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    or from industrial, scientific and medical radio emission electric machinery. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of
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    OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems Inc. and/or Toshiba Corporation. Adobe and Photoshop are
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    information may be obtained from MPEG LA, LLC. See www.mpegla.com. Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our
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    Contents Introduction 23 This guide 25 Safety icons 26 Other icons used 26 Your computer's features and specifications......27 Other documentation 27 Service options 27 Chapter 1: Getting Started 28 Selecting a place to work 28 Setting up a work environment 28 Keeping yourself comfortable
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    36 Charging the main battery 38 Using the computer for the first time 39 Setting up your software 39 Registering your computer with Toshiba 40 Adding optional external devices 40 Adding memory (optional 40 Recovering the Internal Storage Drive 41 Recovering to out-of-box state (recommended
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    a program from the Start menu...........71 Saving your work 72 Backing up your work 72 Restoring your work 73 Toshiba's online resources 73 Chapter 3: Mobile Computing 74 Toshiba's energy-saver design 74 Running the computer on battery power 74 Battery Notice 74 Power management 75 Charging
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    92 Inserting memory media 92 Removing memory media 93 Chapter 5: Utilities 94 TOSHIBA Assist 95 Connect 96 Secure 97 Protect & Fix 98 Optimize 99 TOSHIBA Recovery Media Creator 100 TOSHIBA Application Installer 100 Setting passwords 101 Using an instant password 102 Using a supervisor
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    and Charge......112 Power supply mode settings 112 TOSHIBA Accessibility 113 TOSHIBA eco Utility 114 TOSHIBA Service Station 115 TOSHIBA PC Health Monitor 115 Chapter 6: If Something Goes Wrong 117 Problems that are easy to fix 117 Problems when you turn on the computer............118 The
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    22 Contents If you need further assistance 135 Contacting Toshiba 135 Other Toshiba Internet Web sites 135 Toshiba's worldwide offices 136 Appendix A: Hot Keys/TOSHIBA Cards 137 Hot Key Cards 137 Using the Hot Key Cards 138 Hot key functions 138 Help 138 Display brightness 138 Output (
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    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 23
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide
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    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided,
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space
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    close to your elbow level. ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm
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    Getting Started 31 Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don't rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The
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    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
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    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    from the power plug socket and computer. Failure to follow these instructions could result in serious injury or permanent damage to the computer. the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of
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    Getting Started 35 Selecting a place to work Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖ Scan all new files for viruses. This precaution is especially
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    the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug
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    other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. AC adaptor Power cord/cable AC adaptor cord (Sample Illustration
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    AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main
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    Getting Started 39 Using the computer for the first time Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white. After that, the battery
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    guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement
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    Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following internal
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    storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See "Erasing the
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    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
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    44 Getting Started Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 7 The
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    the data into your personal folders. 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
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    Default Software with user's data" option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software with user's data, and then click Next
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    Getting Started 47 Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work"
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    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
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    when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting
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    50 Getting Started Recovering the Internal Storage Drive 7 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 8 Click Next. A confirmation message displays reminding you
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    on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the Enter key
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    52 Getting Started Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 7 The
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    . Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com. It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive
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    then in the Search field, type Recovery Media Creator. In the list that appears above, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of
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    , or use blank media. 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. 6 Follow the on-screen prompts your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 53. With
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    USB flash drive to your computer. 3 Turn on your computer. When the initial TOSHIBA screen displays, press the F12 key on your keyboard. The Boot menu displays. deleted and rewritten. Click Yes to continue. 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select
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    deletes all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears. Using the arrow keys to scroll
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    Internal Storage Drive Flash option on the Boot menu, depending on which type of media you are using, and then press the Enter key. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then click Next. 3 Choose one of the following options on the Erase the
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    originally bundled with your computer. To reinstall drivers and applications: 1 Click the Start button, and then in the Search field, type TOSHIBA Application Installer. In the list that appears above, click your selection. Start button Search field (Sample Image) Search programs and files field
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    NOTE Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, touch and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (
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    right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right
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    Zoom in/out To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click on Settings. Double-click other user interface elements. For help with these problems, try one or more of the following:
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    by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For
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    port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer will automatically detect the external display device. NOTE In the future you
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    Getting Started 65 Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available
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    There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 81. There are
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    Learning the Basics 69 Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all
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    70 Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not
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    Learning the Basics 71 Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have
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    72 Learning the Basics Saving your work in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example: 1 Click Start, and then All Programs. The Windows® operating system displays the All Programs menu, which lists programs and program groups. If your program
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    sure the backup version is the one you want before overwriting the existing file. Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
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    not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the
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    Mobile Computing 77 Monitoring main battery power Please make a complete back up of your data to external media before discharging the battery. For more information, see "Backing up your work" on page 72. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The
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    78 Mobile Computing Monitoring main battery power ❖ Is unlit when the battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet NOTE Battery life and charge time may vary, depending upon power management settings, applications and
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    Mobile Computing 79 Monitoring main battery power Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery's remaining capacity and perform its calculations.
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    80 Mobile Computing Monitoring main battery power been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off. To change the default notification settings: 1 Click the Start button, and then in the Search field,
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    Mobile Computing 81 Monitoring main battery power ❖ Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off
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    of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, see "Power Plans" on page 81. The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and
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    sound ❖ Do not expose the computer to fire. The battery could explode. Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but
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    84 Mobile Computing Disposing of your computer Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the
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    cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to
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    features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in
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    Exploring Your Computer's Features 87 Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image)
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    button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button.
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    , etc.) Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This
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    142. NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 128. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and
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    Exploring Your Computer's Features 91 Exploring audio features 2 Click the Start button, and then in the Search field, type Sound Recorder. In the list that appears above, click your selection. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording
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    SD™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the
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    Exploring Your Computer's Features 93 Using the Memory card reader 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which
  • Toshiba Satellite U845-S402 | User Guide - Page 94
    utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Recovery Media Creator ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility 94
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    Utilities 95 TOSHIBA Assist ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click
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    96 Utilities TOSHIBA Assist Connect The feature available in this category is Bluetooth® Settings. (Sample Image) TOSHIBA Assist window - Connect tab
  • Toshiba Satellite U845-S402 | User Guide - Page 97
    Utilities 97 TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window - Secure tab
  • Toshiba Satellite U845-S402 | User Guide - Page 98
    98 Utilities TOSHIBA Assist Protect & Fix The feature available in this category is the TOSHIBA PC Diagnostic Tool Utility. (Sample Image) TOSHIBA Assist window - Protect & Fix tab
  • Toshiba Satellite U845-S402 | User Guide - Page 99
    Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ 99 (Sample Image) TOSHIBA Assist window - Optimize
  • Toshiba Satellite U845-S402 | User Guide - Page 100
    . For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 53. TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall
  • Toshiba Satellite U845-S402 | User Guide - Page 101
    additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE
  • Toshiba Satellite U845-S402 | User Guide - Page 102
    A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it
  • Toshiba Satellite U845-S402 | User Guide - Page 103
    the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. (Sample Image) Supervisor Password tab and then in the Search field, type TOSHIBA Assist. In the list that appears above, click your selection. The TOSHIBA Assist window appears. 2 On the left
  • Toshiba Satellite U845-S402 | User Guide - Page 104
    supervisor or user password, TOSHIBA strongly recommends that you not remember it. TOSHIBA is not responsible for type TOSHIBA Assist. In the list that appears above, click your selection. The TOSHIBA Assist type TOSHIBA Assist. In the list that appears above, click your selection. The TOSHIBA Assist
  • Toshiba Satellite U845-S402 | User Guide - Page 105
    or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant's image has been registered. TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the registrant's. In
  • Toshiba Satellite U845-S402 | User Guide - Page 106
    Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click the Start button, and then in the Search field, type PC Diagnostic Tool. In the list that appears above, click
  • Toshiba Satellite U845-S402 | User Guide - Page 107
    Search field, type Mouse. In the list that appears above, click your selection. Or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Wheel ❖ Hardware
  • Toshiba Satellite U845-S402 | User Guide - Page 108
    screen appears. (Sample Image) TOSHIBA HWSetup screen - General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Setting-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Setting by
  • Toshiba Satellite U845-S402 | User Guide - Page 109
    Utilities TOSHIBA Hardware Setup 109 ❖ Panel open/Power on-Allows you to turn on the computer when opening the display panel while the computer is turned off.
  • Toshiba Satellite U845-S402 | User Guide - Page 110
    Sleep and Charge function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button, and then in the Search field, type Sleep Utility. In
  • Toshiba Satellite U845-S402 | User Guide - Page 111
    Utilities TOSHIBA Sleep Utility 111 NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible
  • Toshiba Satellite U845-S402 | User Guide - Page 112
    battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen
  • Toshiba Satellite U845-S402 | User Guide - Page 113
    , disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the
  • Toshiba Satellite U845-S402 | User Guide - Page 114
    Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button, and then in the Search field, type eco Utility. In the list that
  • Toshiba Satellite U845-S402 | User Guide - Page 115
    system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject
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    Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.
  • Toshiba Satellite U845-S402 | User Guide - Page 117
    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
  • Toshiba Satellite U845-S402 | User Guide - Page 118
    again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow
  • Toshiba Satellite U845-S402 | User Guide - Page 119
    try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your computer
  • Toshiba Satellite U845-S402 | User Guide - Page 120
    shipped with your computer. If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 135. The Windows® operating system is not working change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To
  • Toshiba Satellite U845-S402 | User Guide - Page 121
    x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the
  • Toshiba Satellite U845-S402 | User Guide - Page 122
    in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check
  • Toshiba Satellite U845-S402 | User Guide - Page 123
    used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help
  • Toshiba Satellite U845-S402 | User Guide - Page 124
    will need to be replaced. This is normal for all batteries. For more information on maintaining battery power, see "Charging batteries" on page 76. Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn
  • Toshiba Satellite U845-S402 | User Guide - Page 125
    screen, make sure the display priority is not set for an external monitor. To do this, press F4 (once). If this does not correct the problem, press F4 again to return the display priority to its previous setting. HINT: Press the F4 key several times to advance through the display options
  • Toshiba Satellite U845-S402 | User Guide - Page 126
    at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous . Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive,
  • Toshiba Satellite U845-S402 | User Guide - Page 127
    lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system
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    control. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is
  • Toshiba Satellite U845-S402 | User Guide - Page 129
    separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ If information to determine if this is the case, contact that vendor's support group for further advice. Develop good computing habits Save your work
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    Computing tips" on page 68 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Satellite U845-S402 | User Guide - Page 131
    quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring
  • Toshiba Satellite U845-S402 | User Guide - Page 132
    ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may
  • Toshiba Satellite U845-S402 | User Guide - Page 133
    System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up files." General to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create
  • Toshiba Satellite U845-S402 | User Guide - Page 134
    new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
  • Toshiba Satellite U845-S402 | User Guide - Page 135
    acclaim.toshiba.com laptopforums.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop
  • Toshiba Satellite U845-S402 | User Guide - Page 136
    Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera
  • Toshiba Satellite U845-S402 | User Guide - Page 137
    Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖
  • Toshiba Satellite U845-S402 | User Guide - Page 138
    138 Hot Keys/TOSHIBA Cards Hot key functions Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the
  • Toshiba Satellite U845-S402 | User Guide - Page 139
    Cards Hot key functions 139 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor
  • Toshiba Satellite U845-S402 | User Guide - Page 140
    140 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended
  • Toshiba Satellite U845-S402 | User Guide - Page 141
    Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions This hot key decreases the speaker volume. 141 This hot key increases the speaker volume. This hot key mutes the sound coming from the computer. This hot key allows you to zoom out. This hot key allows you to zoom in.
  • Toshiba Satellite U845-S402 | User Guide - Page 142
    Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-
  • Toshiba Satellite U845-S402 | User Guide - Page 143
    Cards Hot key functions 143 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or [Space bar] (Sample Image) Screen
  • Toshiba Satellite U845-S402 | User Guide - Page 144
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
  • Toshiba Satellite U845-S402 | User Guide - Page 145
    NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc® Read-Only Memory bps bits per second CD Compact Disc CD
  • Toshiba Satellite U845-S402 | User Guide - Page 146
    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical
  • Toshiba Satellite U845-S402 | User Guide - Page 147
    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
  • Toshiba Satellite U845-S402 | User Guide - Page 148
    to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start
  • Toshiba Satellite U845-S402 | User Guide - Page 149
    149 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
  • Toshiba Satellite U845-S402 | User Guide - Page 150
    150 Glossary CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing vertical
  • Toshiba Satellite U845-S402 | User Guide - Page 151
    a device or program imitates another device or program. enable-To turn on a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run
  • Toshiba Satellite U845-S402 | User Guide - Page 152
    152 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file
  • Toshiba Satellite U845-S402 | User Guide - Page 153
    with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination
  • Toshiba Satellite U845-S402 | User Guide - Page 154
    154 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-
  • Toshiba Satellite U845-S402 | User Guide - Page 155
    155 Glossary motherboard-The computer's main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt-See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as
  • Toshiba Satellite U845-S402 | User Guide - Page 156
    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
  • Toshiba Satellite U845-S402 | User Guide - Page 157
    ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card used
  • Toshiba Satellite U845-S402 | User Guide - Page 158
    matrix display. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See
  • Toshiba Satellite U845-S402 | User Guide - Page 159
    159 Glossary Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide network of Web sites linked
  • Toshiba Satellite U845-S402 | User Guide - Page 160
    Index A AC adaptor 36 AC power 75 AC power light 36 accessing network 90 adding memory (optional) 40 optional external devices 40 adequate ventilation cooling fan 35 adjusting touch pad settings 62 audio features 90 B backing up files 69, 72 backlit keyboard 70 battery battery life 74 care 83, 84
  • Toshiba Satellite U845-S402 | User Guide - Page 161
    Index 161 battery indicator light 78 BIOS Setup see TOSHIBA Hardware Setup button start 88 C caring for your operating system 86 Device Manager fixing a problem 122 directing display output 65 disabling touch pad 63, 140 display troubleshooting 126 display devices external 64 display output
  • Toshiba Satellite U845-S402 | User Guide - Page 162
    Support troubleshooting 90 monitor problems troubleshooting 125 monitoring battery power 77 mouse utility 107 moving the computer 66 N network accessing 90 connecting your computer 90 networking wireless 89 notification area 89 O ON/OFF indicator light 78 online resources Toshiba
  • Toshiba Satellite U845-S402 | User Guide - Page 163
    plan options 81 power saving options 80 precautions safety 33 problem solving contacting Toshiba 135 Startup options 120 program, starting 71 program, 48 recycle bin icon 87 registering computer 40 restore points troubleshooting 131 restoring your work 73 running computer on battery power
  • Toshiba Satellite U845-S402 | User Guide - Page 164
    TOSHIBA eco Utility™ 114 TOSHIBA Face Recognition Utility 105 TOSHIBA Hardware Setup 108 TOSHIBA PC Diagnostic Tool Utility 106 TOSHIBA PC Health Monitor 115 TOSHIBA Recovery Media Creator 100 TOSHIBA Service Station 115 TOSHIBA Sleep Utility 110 touch pad using 60 traveling tips 85 troubleshooting
  • Toshiba Satellite U845-S402 | User Guide - Page 165
    flickers 125 slow Internet connection 121 sound system 127 trouble running programs 127 URL address not found 121 USB a microphone 90 computer lock 66 Memory card reader 92 TOSHIBA eco power plan 82 touch pad 60 Web Camera 92 troubleshooting 120 Windows® Start menu starting a program 72
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GMAD00304011
05/12
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 117
in this guide.
Satellite
®
/Satellite Pro
®
U800 Series
User’s Guide