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Toshiba Tecra C50-B1520 Tecra C50-B Series Windows 8.1 User's Guide - Page 123

The Windows® operating system can help you, Fixing a problem with Device Manager

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123 If Something Goes Wrong Fixing a problem with Device Manager The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen-Type Help and Support NOTE As soon as you begin typing, the search feature automatically begins. ❖ Desktop-Press the FN + F1 key When the "Windows Help and Support" screen appears, do one or both of the following: ❖ In the open search field type the topic you need help with and follow the on-screen instructions ❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them. Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device's properties: 1 From the Start screen, type Device Manager.

Section	Page
Tecra® C50-B Series User’s Guide	1
Contents	20
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	34
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	35
Check list	35
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Connecting to a power source	39
Charging the main battery	40
Using the computer for the first time	41
Initial setup	41
Setting up your software	41
Registering your computer with Toshiba	42
To Shut down your computer	42
To Restart your computer	43
To place your computer in Sleep mode	44
Adding optional external devices	44
Adding memory	45
Recovering the Internal Storage Drive	45
Creating recovery media	46
Restoring from recovery media	48
Refresh your PC (with user’s data)	50
Reset your PC	52
Installing drivers and applications	55
Using the TOSHIBA Accupoint®	56
Using the touch pad	56
Adjusting touch pad settings	59
Disabling or enabling the touch pad	60
Connecting an external device	60
Using external display devices	61
Selecting video cables	61
Connecting an HDMI™-compatible television or display device	61
Connecting an external monitor or projector	62
Directing the display output when you turn on the computer	62
Adjusting the quality of the external display	63
Customizing your computer’s settings	63
Caring for your computer	64
Cleaning the computer	64
Moving the computer	64
Using a computer lock	65
Chapter 2: Learning the Basics	66
Computing tips	66
Using the keyboard	68
Function keys	68
Special Windows® keys	69
Mouse properties	69
Starting an app	69
Starting an app from the Start screen	70
Saving your work	70
Backing up your work	71
Using the optical disc drive	71
Optical disc drive components	72
Media control buttons	73
Inserting an optical disc	73
Playing optical media	74
Recording optical media	74
Removing a disc with the computer on	75
Removing a disc with the computer off	75
Toshiba’s online resources	76
Chapter 3: Mobile Computing	77
Toshiba’s energy-saver design	77
Running the computer on battery power	77
Battery Notice	78
Power management	79
Charging the main battery	79
Monitoring battery power	80
Determining remaining battery power	81
What to do when the main battery runs low	82
Setting battery notifications	82
Conserving battery power	83
Power Plans	84
Using the eco power plan	85
Changing the main battery	86
Removing the battery from the computer	86
Inserting a charged battery	88
Taking care of your battery	89
Safety precautions	89
Maintaining your battery	89
Disposing of used batteries	90
Traveling tips	91
Chapter 4: Exploring Your Computer’s Features	92
Exploring the Start screen	92
Charms	93
Tiles	94
Exploring the desktop	94
Finding your way around the desktop	94
Windows® Store	96
Setting up for communications	97
Connecting your computer to a network	98
Exploring audio features	98
Recording sounds	98
Using external speakers or headphones	99
Using the Web Camera	100
Using the Memory card reader	100
Inserting memory media	101
Removing memory media	101
Chapter 5: Utilities	103
eco Utility®	104
Password Utility	105
Using a supervisor password	105
Using a user password	107
Deleting a user password	109
System Settings	110
HDD Protection Utility	112
Function Key	113
Recovery Media Creator	114
Service Station	114
TOSHIBA Application Installer	115
Chapter 6: If Something Goes Wrong	116
Problems that are easy to fix	116
Problems when you turn on the computer	117
The Windows® operating system is not working	119
Using Startup options to fix problems	120
Internet problems	122
The Windows® operating system can help you	123
Fixing a problem with Device Manager	123
Checking device properties	123
Power and the battery	124
Keyboard problems	126
Display problems	126
Disk or storage drive problems	128
Error-checking	128
Optical disc drive problems	129
Sound system problems	130
Printer problems	131
Wireless networking problems	132
DVD operating problems	133
Develop good computing habits	135
Data and system configuration backup in the Windows® operating system	136
If you need further assistance	140
Contacting Toshiba	140
Other Toshiba Internet Web sites	141
Toshiba’s worldwide offices	141
Appendix A: TOSHIBA Function Keys	143
Functions	143
Help file	144
Display brightness	144
Output (Display switch)	145
Disabling or enabling the touch pad	146
Media buttons	146
Volume Mute	147
Disabling or enabling wireless devices	147
Zoom Function keys	147
Appendix B: Power Cord/Cable Connectors	148
Glossary	149
A	151
B	152
C	153
D	154
E	155
F	156
G	157
H	157
I	158
K	158
L	158
M	159
N	159
O	160
P	160
R	161
S	162
T	163
U	163
W	163