Toshiba WT12PE-A64 dynapad WTP12PE-A Series Windows 10 Users Guide - Page 114
Problems when you turn on the device, If Something Goes Wrong
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114 If Something Goes Wrong Problems when you turn on the device 2 Select the program or application you want to close, and then click or touch End Task in the lower right corner. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 3 Close the remaining programs one by one by selecting the program name, then select End Task. Closing all programs should allow you to continue working. If it does not, power off your device, and then restart it. Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure you attached the Micro USB/AC adaptor properly. Press and hold the power button for at least 10 seconds. If you are using the Micro USB/AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. The device displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To continue, select the appropriate option, if prompted. This can happen if the device was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down. Data stored in the device's memory has been lost. Data stored in the device's internal storage drive may not be affected. Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your device can be configured to warn you when the battery is running low see "Setting battery notifications" on page 72. If you are running on battery power, it is recommended that you do not leave the device in Sleep mode for long periods of time. To charge the battery, leave the device plugged into a live wall outlet for several hours. For more information see "Charging the main battery" on page 69.