Toshiba WT12PE-A64 dynapad WTP12PE-A Series Windows 10 Users Guide - Page 133
Download the latest sound driver, Perform a system restore, Audio driver.
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133 If Something Goes Wrong Sound help Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your device's serial number. 3 Filter your search by Sound driver to find and download the Sound driver for your device. NOTE To determine which device requires a driver, follow the procedure below: a In the Search field, type Device Manager. b Click or touch the Device Manager application. c Select Sound, video and game controllers. d The various Audio drivers will be listed under "Sound, video and game controllers." e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your device, see "To Restart your device" on page 44. Perform a system restore You can perform a system restore to a period in time at which the sound system was working properly. NOTE If no restore points have been previously created then this method will not work, see "Saving system configuration with restore points" on page 144. 1 In the Search field, type Create a restore point. 2 Click or touch Create a restore point. 3 Select the System Restore button on the System protection tab. 4 Select Recommended Restore or Choose a different restore point to restore the system to a point at which your sound system was working properly.