Toshiba WT20-B2100 Portege WT20-B Series Windows 8.1 User's Guide - Page 106

Problems when you turn on the device, If Something Goes Wrong

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106 If Something Goes Wrong Problems when you turn on the device If you are working in a program that suddenly freezes, chances are the program has stopped responding. You may need to restart the system using the Reset button, see "Right side" on page 34. Never use a pencil to press the Reset button. Pencil lead can break off inside the device and damage it. Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure you attached the AC adaptor and power cord/cable properly. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the device is on by looking at the ON/OFF indicator light. If the light is glowing, the device is on. If it is not lit, try turning the device off and then on again. If you are using an AC adaptor, verify that the device is receiving power from the external power source by checking the Battery indicator light located on the right side of the device. If the indicator is glowing, the device is connected to a live external power source. The device displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the device was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down. Data stored in the device's memory has been lost. Data stored in the device's internal storage drive may not be affected. Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your device can be configured to warn you when the battery is running low see "What to do when the main battery runs low" on page 68.

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106
If Something Goes Wrong
Problems when you turn on the device
If you are working in a program that suddenly freezes,
chances are the program has stopped responding.
You may need to restart the system using the
Reset
button,
see
“Right side” on page 34
.
Never use a pencil to press the Reset button. Pencil lead
can break off inside the device and damage it.
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the AC adaptor and power
cord/cable properly.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the device is on by looking at the ON/OFF
indicator light. If the light is glowing, the device is on. If it is
not lit, try turning the device off and then on again.
If you are using an AC adaptor, verify that the device is
receiving power from the external power source by checking
the Battery indicator light located on the right side of the
device. If the indicator is glowing, the device is connected to
a live external power source.
The device displays the
WARNING RESUME
FAILURE/Windows Error Recovery – Windows did not shut down
successfully
message.
To continue, select
Start Windows normally
. This can
happen if the device was put into Sleep mode and the
battery has discharged. If you performed a shutdown before
this message was displayed, a program or driver may have
prevented Windows from shutting down.
Data stored in the device’s memory has been lost. Data
stored in the device’s internal storage drive may not be
affected.
Always save your data even when you are using Sleep
mode. If your battery fully discharges, information that has
not been saved will be lost. Your device can be configured to
warn you when the battery is running low see
“What to do
when the main battery runs low” on page 68
.