Tripp Lite SMX1500LCDT 9332B0.pdf - Page 10

Storage and Service - manual

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Storage and Service Storage To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS. Press and hold the POWER BUTTON for one second and disconnect the unit from AC power. Your UPS will be completely turned off (deactivated), and will be ready for storage. If you plan on storing your UPS for an extended period, fully recharge the UPS batteries every three months. Plug the UPS into a live AC outlet, turn it on by pressing and holding the POWER BUTTON for one second, and allow the batteries to recharge for 4 to 6 hours. If you leave your UPS batteries discharged for a long period of time, they will suffer a permanent loss of capacity. Service A variety of Extended Warranty and On-Site Service Programs are available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps: 1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions. 2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support. 3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA. 13-03-278-9332B0.indb 10 10 6/4/2013 12:01:16 PM

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10
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS. Press and hold the POWER
BUTTON for one second and disconnect the unit from AC power. Your UPS will be completely turned off (deactivated), and will
be ready for storage. If you plan on storing your UPS for an extended period, fully recharge the UPS batteries every three months.
Plug the UPS
into a live AC outlet, turn it on by pressing and holding the POWER
BUTTON for one second, and allow the batteries
to recharge for 4
to 6 hours. If you leave your UPS batteries discharged for a long period of time, they will suffer a permanent loss
of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are available from Tripp Lite. For more information on service, visit
www.tripplite.com/support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a
misreading of the instructions.
2.
If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3.
If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a
Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model
and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be
emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an
authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service
center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its
warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to
you when you request the RMA.
Storage and Service
13-03-278-9332B0.indb
10
6/4/2013
12:01:16 PM