Tripp Lite SU5000RT4U Owner's Manual for SU5000RT4U/SU6000RT4U/SU8000RT4U UPS - Page 16

Internal Battery Replacement Under normal conditions, the original batteries in your UPS will last many years. See Safety section before replacing batteries. The batteries are designed for hot-swap replacement (i.e. leaving the UPS ON), but some qualified service personnel may wish to completely turn the UPS OFF and disconnect equipment before proceeding. 1 Remove Front Panel and Battery Cover Plate 2 Disconnect Batteries 3 Remove/Dispose of Batteries 4 Add Batteries 5 Connect Batteries. Attach connectors: black-to-black and red-to-red 6 Replace Battery Cover Plate and Front Panel 1 2 3 6 5 4 Storage Before storing your UPS, turn it completely OFF. If you store your UPS for an extended period of time, recharge the UPS batteries for 4 to 6 hours once every three months. Note: after you connect the UPS to utility power, it will automatically begin charging its batteries. If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity. Service Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps: 1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions. 2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support. 3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA. 201102170 932611.indd 16 16 3/30/2011 10:22:18 AM