Turtle Beach Ear Force DX12 User's Guide - Page 9

Technical Specifications, Safety Notice, Troubleshooting - - pc

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Troubleshooting Xbox 360 Does Not Have Digital Output Older Xbox 360 models don't include an digital optical output. If this is the case with your Xbox 360, then you will have to purchase a cable that includes a digital output jack on the connector. Here are the Xbox 360 cables that support digital output: • Component A/V cable • VGA A/V cable • S-Video A/V cable • Advanced SCART A/V cable • HDMI audio adapter cable • Composite A/V cable with digital output If you are using HDMI and your Xbox A/V cable does not have a digital output, then you can alternatively connect the DSS2 digital optical cable to a digital audio output on your HDTV (if your HDTV has a digital optical output). No Audio When Using a BluRay Player Ensure the audio settings in the BluRay player are configured to play Dolby Digital. The DSS2 is not DTS compatible. If the DSS2 is connected to a digital source with a DTS signal, then the DSS2 will not receive audio. No Sound When Using a Digital Connection Ensure the digital cable is connected properly and receiving a signal. When connected to a console, PC, etc. that is powered on, carefully check to see if a red light is being emitted from the end of the digital optical cable. Also be sure that the protective covers have been removed from the ends of the digital optical cable. No Surround Sound on PC/Mac Most games will not output Dolby 5.1 unless your computer is running Dolby Digital Live. You will hear enhanced audio stereo unless Dolby Digital Live is installed. Analog Input isn't Working The DSS2 analog input will automatically shut off whenever the digital input is active. To hear the analog input signal, either disconnect the optical cable from the digital input on the DSS2, shut off the device connected to the optical cable (e.g. Xbox 360) to disable the digital audio signal, or connect to the auxiliary input. 13 Technical Specifications X12 Headset • 50mm diameter speakers • Speaker Frequency Response: 20Hz - 20kHz, >120dB SPL @ 1kHz • Condenser Microphone Frequency Response: 50Hz - 15kHz • Cable length: 16 ft. (4.87m) X12 Amplifier • Headphone Amplifier: Stereo DC-coupled, 35mW/ch, THD

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Technical Specifications
To avoid potential damage to the device, always disconnect all cables before transporting it.
WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time, so it is important
to keep the volume at a safe level. Over time, your ears adapt to loud volume levels, so a level that may not cause initial discomfort can
still damage your hearing. If you experience ringing in your ears after listening with the headset, it means the volume is set too loud.
The louder the volume is set, the less time it takes to affect your hearing. So, please take care to listen at moderate levels.
• Before placing a headset on your ears, turn the volume down completely,
then slowly increase it to a comfortable level.
• Turn down the volume if you can’t hear people speaking near you.
• Avoid turning up the volume to block out noisy surroundings.
Safety Notice
X12 Headset
• 50mm diameter speakers
• Speaker Frequency Response: 20Hz - 20kHz, >120dB SPL @ 1kHz
• Condenser Microphone Frequency Response: 50Hz - 15kHz
• Cable length: 16 ft. (4.87m)
X12 Amplifier
• Headphone Amplifier: Stereo DC-coupled, 35mW/ch, THD <1%, Frequency Response: DC - 30kHz
• Bass Boost: Variable up to +12dB@150Hz
• Mic mute switch
• Maximum analog input level with volume control on maximum setting: 2Vpp (700mV rms)
• 3.5mm plug for line input
• 3.5mm plug for mic output
• 2.5mm Xbox 360 talkback cable jack
• USB connector for power (5VDC @ <60 @ mA max)
DSS2 Surround Sound Processor
• Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz
• Headphone amplifier: Stereo 35mW/ch, THD <1%
• Digital Audio Input: TOSLINK connector compatible with 48kHz Digital Audio Streams
• Maximum Analog Input: 2Vpp (700mV rms)
Troubleshooting
Xbox 360 Does Not Have Digital Output
Older Xbox 360 models don’t include an digital optical output. If this is the case with your Xbox 360, then you will have to purchase a
cable that includes a digital output jack on the connector. Here are the Xbox 360 cables that support digital output:
• Component A/V cable
• VGA A/V cable
• S-Video A/V cable
• Advanced SCART A/V cable
• HDMI audio adapter cable
• Composite A/V cable with digital output
If you are using HDMI and your Xbox A/V cable does not have a digital output, then you can alternatively connect the DSS2 digital
optical cable to a digital audio output on your HDTV (if your HDTV has a digital optical output).
No Audio When Using a BluRay Player
Ensure the audio settings in the BluRay player are configured to play Dolby Digital. The DSS2 is not DTS compatible. If the DSS2 is
connected to a digital source with a DTS signal, then the DSS2 will not receive audio.
No Sound When Using a Digital Connection
Ensure the digital cable is connected properly and receiving a signal. When connected to a console, PC, etc. that is powered on,
carefully check to see if a red light is being emitted from the end of the digital optical cable. Also be sure that the protective covers
have been removed from the ends of the digital optical cable.
No Surround Sound on PC/Mac
Most games will not output Dolby 5.1 unless your computer is running Dolby Digital Live. You will hear enhanced audio stereo unless
Dolby Digital Live is installed.
Analog Input isn’t Working
The DSS2 analog input will automatically shut off whenever the digital input is active. To hear the analog input signal, either
disconnect the optical cable from the digital input on the DSS2, shut off the device connected to the optical cable (e.g. Xbox 360) to
disable the digital audio signal, or connect to the auxiliary input.