Uniden DCT5280 English Owners Manual - Page 74

Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The charge LED won't illuminate when the handset is placed in the cradle. The audio sounds weak and/or scratchy. Can't make or receive calls. Can't make an internal call. The handset or the base doesn't ring or receive an intercom call. "Unavailable" appears in the display. Severe noise interference. Suggestion • Make sure the AC adapter is plugged into the base (or the charger (for DCT5280-2 only)) and wall outlet. • Make sure the handset is properly seated in the base. • Make sure the charging contacts on the handset and the base (or the charger (for DCT5280-2 only)) are clean. • Move the handset and/or base to a different location away from metal objects or appliances and try again. • Make sure that you are not too far from the base. • Check both ends of the base telephone line cord. • Make sure the AC adapter is plugged into the base and wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Remove the base ID (see "Replacing the Base Setting" on page 30) and register the handset (see "Register the Handset" on page 65). • Make sure that you are not too far from the base. • If an outside call is already established, you may not be able to make another outside call. • Make sure that the receiving handset is not already in use. • Make sure that the handset or the base is in the standby mode. • When a handset is recording a conversation, an intercom call from the base is not available. Make sure a handset is not recording a conversation. • Charge the batteries in the handset for 17-20 hours by placing the handset on the base or charging cradle. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Remove the base ID (see "Replacing the Base Setting" on page 30) and register the handset (see "Register the Handset" on page 65). • Make sure that another handset(s) or the base is not in use, and try the phone again. • Make sure that you are not too far from the base. • Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances. • Move to another location or turn off the source of interference. [ 72 ] T R O U B L E S H O O T I N G