Uniden DECT1580-4 English Owners Manual - Page 56

Troubleshooting Troubleshooting Common Issues If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see the back cover for contact information). When you have this problem... The charge LED won't illuminate when the handset is placed in the cradle. No handsets can make or receive calls. A single handset can't make or receive calls (but other handsets can). A handset can make calls, but it doesn't ring or receive a page. A handset is not working. Try... • Checking the AC adapter connection (see page 8). • Re-seating the handset in the cradle. • Cleaning the charging contacts on the handsets (see page 55). • Checking the telephone cord connection. If Check TEL Line appears on the handset display, the telephone cord may not be connected correctly (see page 10). • Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see page 8). • Changing the dial mode (see page 12). • Moving the handset closer to the base. • Resetting the handset (see page 60). • Making sure the ringer isn't turned off (see page 36). • Checking the battery pack connection (see page 7). • Charging the battery for 15-20 hours. • Resetting the handset (see page 60). 56