Uniden EXI3226 English Owners Manual - Page 48
Troubleshooting
UPC - 050633300145
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Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The charge/in use LED won't light when the handset is placed on the base unit. The audio sounds weak and/or scratchy. Can't make or receive calls. The handset doesn't ring or receive a page. Severe noise interference. The Caller ID/CIDCW does not display. Suggestion • Make sure the AC adapter is plugged into the base unit and wall outlet. • Make sure the handset is properly seated on the base unit. • Make sure the charging contacts on the handset and base unit are clean. • Press channel during a call to help eliminate background noise. • Make sure that the base unit antenna is in a vertical position. • Move the handset and/or base unit to a different location away from metal objects or appliances and try again. • Make sure that you are not too far from the base. • Check both ends of the base unit telephone line cord. • Make sure the AC adapter is plugged into the base unit and wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Change the digital security code (See page 45). • Make sure line 1 or line 2 is pressed. • The battery pack may be weak. Charge the handset on the base unit for more than 15 hours. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Change the digital security code (See page 45). • Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances. • Move to another location or turn off the source of interference. • The handset was picked up before the second ring. • The call was placed through a switchboard. • Call your local telephone company to verify your Caller ID service is current. • Make sure that the CIDCW option is set to "On". [ 48 ] A D D I T I O N A L I N F O R M A T I O N www.uniden.com