Uniden WX500 English Owners Manual - Page 28

Troubleshooting

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TROUBLESHOOTING If your WX500 radio is not performing properly, try the following steps. If you are still unable to resolve the problem, contact your place of purchase or call customer service at (800) 297-1023. Problem Solution WX500 won't power up. Check the connections at both ends of the AC Adapter. Turn on the wall switch of your room. You could be using an outlet controlled by the wall switch. Move the AC Adapter to another wall outlet. Move the antenna. Poor reception. Relocate the radio. Check if a stronger station is available in your area. You may be in a fringe area. Check reception. No Alert messages received. Make sure the on/off/volume dial is turned ON. If you have programmed a S.A.M.E. (FIPS) code, check that it is correct. Alerts received for all / Make sure that the Alert screening unwanted counties/parishes method is SINGLE or MULTIPLE and that the S.A.M.E. codes are correct. 'Erase' unwanted area codes by setting them to something like '000000' or '999999'. Weather broadcast is not Make sure the on/off/volume dial is heard when weather/snooze turned ON. button is pressed. Check that the channel is set to an active station. 25

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25
TROUBLESHOOTING
If your WX500 radio is not performing properly, try the following steps.
If you are still unable to resolve the problem, contact your place of
purchase or call customer service at (800) 297-1023.
Problem
WX500 won’t power up.
Poor reception.
No Alert messages received.
Alerts received for all /
unwanted counties/parishes
Weather broadcast is not
heard when
weather/snooze
button is pressed.
Solution
Check the connections at both ends
of
the AC Adapter.
Turn on the wall switch of
your
room. You could be using an outlet
controlled by the wall switch.
Move the AC Adapter to another
wall outlet.
Move the antenna.
Relocate the radio.
Check if
a stronger station is
available in your area.
You may be in a fringe area.
Check reception.
Make sure the
on/off/volume
dial is turned ON.
If
you have programmed a S.A.M.E.
(FIPS) code, check that it is correct.
Make sure that the Alert screening
method is SINGLE or MULTIPLE
and that the S.A.M.E. codes are
correct.
’Erase’ unwanted area codes by
setting them to something like
’000000’ or ’999999’.
Make sure the
on/off/volume
dial is
turned ON.
Check that the channel is set to an
active station.