Uniden XCA650 English Owners Manual - Page 75

Troubleshooting, Telephone Troubleshooting Chart

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Troubleshooting If your XCA650 Integrated Telephone Answering Device is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday. Telephone Troubleshooting Chart Problem Charge light won't come on when Handset is placed in Base Unit. Audio sounds weak and/or scratchy. Can't make or receive calls. Handset doesn't ring or receive a page. Base Unit doesn't ring or receive a page. Suggestion • Make sure AC Adapter is plugged into the Base Unit and wall outlet. • Make sure Handset is properly seated in Base Unit. • Make sure that the charging contacts on the Handset and Base Unit are clean. • Make sure that the Base Unit antenna is fully extended and vertical. • Move the Handset and/or Base Unit to different locations and try again. • Press chan to select another channel. • Check both ends of the Base Unit telephone line cord. • Make sure the AC Adapter is plugged into the Base Unit and wall outlet. • Disconnect the AC Adapter for a few minutes, and then reconnect it. • Nickel-Cadmium battery pack may be weak. Charge the battery on the Base Unit for 15-20 hours. • Extend the Base Unit antenna vertically. • The Handset may be too far away from the Base Unit. • Place the Base Unit away from noise sources. • The Digital Security Code may be erased. Set the Digital Code. • Set the Base Unit Ringer switch to LO or HI. 75

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Troubleshooting
If your
XCA650
Integrated Telephone Answering Device is not performing
to your expectations, please try these simple steps. If you are still unable to
resolve the problems, contact Uniden Customer Service at (800) 297-1023,
8:00 a.m. to 5:00 p.m. Central, Monday through Friday.
Telephone Troubleshooting Chart
Problem
Suggestion
Charge light won’t come on when Handset is
placed in Base Unit.
•
Make sure AC Adapter is plugged into the
Base Unit and wall outlet.
•
Make sure Handset is properly seated in
Base Unit.
•
Make sure that the charging contacts on the
Handset and Base Unit are clean.
Audio sounds weak and/or scratchy.
•
Make sure that the Base Unit antenna is fully
extended and vertical.
•
Move the Handset and/or Base Unit to
different locations and try again.
•
Press
chan
to select another channel.
Can’t make or receive calls.
•
Check both ends of the Base Unit telephone
line cord.
•
Make sure the AC Adapter is plugged into
the Base Unit and wall outlet.
•
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Handset doesn’t ring or receive a page.
•
Nickel-Cadmium battery pack may be weak.
Charge the battery on the Base Unit for
15–20 hours.
•
Extend the Base Unit antenna vertically.
•
The Handset may be too far away from the
Base Unit.
•
Place the Base Unit away from noise
sources.
•
The Digital Security Code may be erased.
Set the Digital Code.
Base Unit doesn’t ring or receive a page.
•
Set the Base Unit Ringer switch to
LO
or
HI
.
75