ViewSonic 3DPF8 3DPF8 User Guide (English) - Page 19

Troubleshooting

Page 19 highlights

Troubleshooting Problem Power indicator is not lit. No start-up interface. Can see start-up clock, but could not play (when a card or USB drive is present). The order of image files is not what I wanted. Cause Power is off or power indicator is broken. AC adapter is not well connected or does not power on normally. Card is not correctly inserted or card is corrupt or not fully compatible. The order of files is sorted by file name. Numbers have higher priority than alphabets. Solution Check whether the AC adapter is well connected and power supply is normal. Check whether the AC adapter is well connected and make sure the photo frame is powered on normally. Insert the card correctly; format the card before copy files, or replace with a new card. Rename the files. Since there are many brands of memory cards, please test the compatibility on the spot when you purchase the memory cards. This digital photo frame could not support pirate cards. If the memory card is correctly inserted, and the startup interface is displayed but the photo frame can not read the card, please turn off and restart the photo frame, or format the card and re-copy files. ViewSonic 13 3DPF8

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ViewSonic
13
3DPF8
Troubleshooting
Problem
Cause
Solution
Power indicator is
not lit.
Power is off or
power indicator is
broken.
Check whether the AC adapter is
well connected and power supply
is normal.
No start-up
interface.
AC adapter is not
well connected or
does not power on
normally.
Check whether the AC adapter
is well connected and make sure
the photo frame is powered on
normally.
Can see start-up
clock, but could not
play (when a card
or USB drive is
present).
Card is not
correctly inserted
or card is corrupt
or not fully
compatible.
Insert the card correctly; format
the card before copy files, or
replace with a new card.
The order of image
files is not what I
wanted.
The order of files
is sorted by file
name. Numbers
have higher priority
than alphabets.
Rename the files.
Since there are many brands of memory cards, please test the compatibility on
the spot when you purchase the memory cards. This digital photo frame could
not support pirate cards. If the memory card is correctly inserted, and the start-
up interface is displayed but the photo frame can not read the card, please turn
off and restart the photo frame, or format the card and re-copy files.