ViewSonic N4000WP User Manual - Page 24

Troubleshooting

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Troubleshooting No power ▪ Make sure the LCD DISPLAY is properly connected. (see also pages 11-13) ▪ Make sure the AC power cord is properly connected. (see also page 13) ▪ Make sure the DC power button is ON (Green LED). ▪ Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage. No picture ▪ Make sure that connection to other components are correct. (see also pages 11-13) ▪ Make sure that setup has been done correctly after connections. (see also pages 14-18) ▪ Make sure the correct input is selected and the input signal is compatible. (see also page 18) Strange color, light color, or color misalignment ▪ Ensure that the video cable is securely connected. ▪ The picture may appear dim in a brightly lit room. ▪ Adjust brightness and contrast. ▪ Check the input signal setting. No sound ▪ Check your audio connections ▪ The MUTE button may have been pressed, try pressing this button again. ▪ Check your audio settings, your LCD Display audio may be set to minimum. ▪ Press the Volume + (Up) button on the remote control. Remote control unit does not operate ▪ Make sure batteries are inserted correctly. (see also page 12) ▪ Batteries could be weak or dead. Replace batteries. ▪ Is a fluorescent light illuminated near the remote control sensor? ▪ The path of the remote control beam may be blocked. Make sure the path is clear and that the remote control is aimed at the remote control sensor on the LCD Display. ▪ Press only one button at a time and it is the correct one for the operation you want to perform. Unit cannot be operated ▪ External influences such as lightning or static electricity may cause improper operation. In this case, operate the unit after first turning on the power of the LCD Display and the AVC System, or unplug the AC cord for 1 to 2 minutes, then replug again. Power is cut off suddenly ▪ Is the sleep timer set? (see also page 17) ▪ The internal temperature of the unit has increased. Remove any objects blocking the vent or clean as necessary. Picture is cut off/with sidebar screen. ▪ Is the image positioned correctly? ▪ Are screen mode adjustments such as picture size set correctly? ViewSonic N4000wP/N4050w 23

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Troubleshooting
No power
▪
Make sure the LCD DISPLAY is properly connected. (see also pages 11-13)
▪
Make sure the AC power cord is properly connected. (see also page 13)
▪
Make sure the DC power button is ON (Green LED).
▪
Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying
the proper voltage.
No picture
▪
Make sure that connection to other components are correct. (see also pages 11-13)
▪
Make sure that setup has been done correctly after connections. (see also pages 14-18)
▪
Make sure the correct input is selected and the input signal is compatible. (see also page 18)
Strange color, light color, or color misalignment
▪
Ensure that the video cable is securely connected.
▪
The picture may appear dim in a brightly lit room.
▪
Adjust brightness and contrast.
▪
Check the input signal setting.
No sound
▪
Check your audio connections
▪
The MUTE button may have been pressed, try pressing this button again.
▪
Check your audio settings, your LCD Display audio may be set to minimum.
▪
Press the Volume + (Up) button on the remote control.
Remote control unit does not operate
▪
Make sure batteries are inserted correctly. (see also page 12)
▪
Batteries could be weak or dead. Replace batteries.
▪
Is a fluorescent light illuminated near the remote control sensor?
▪
The path of the remote control beam may be blocked. Make sure the path is clear and that the
remote control is aimed at the remote control sensor on the LCD Display.
▪
Press only one button at a time and it is the correct one for the operation you want to perform.
Unit cannot be operated
▪
External influences such as lightning or static electricity may cause improper operation. In this case,
operate the unit after first turning on the power of the LCD Display and the AVC System, or unplug
the AC cord for 1 to 2 minutes, then replug again.
Power is cut off suddenly
▪
Is the sleep timer set? (see also page 17)
▪
The internal temperature of the unit has increased. Remove any objects blocking the vent or clean
as necessary.
Picture is cut off/with sidebar screen.
▪
Is the image positioned correctly?
▪
Are screen mode adjustments such as picture size set correctly?
ViewSonic N4000wP/N4050w 23