ViewSonic VP2458 User Guide - Page 61

Problem or Issue, Possible Solu°ons, Make sure the Blue Light Filter is Off.

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Problem or Issue Possible Solutions The screen isn't centered correctly • Adjust the horizontal and vertical controls via the OSD Menu. • Check the Aspect Ratio. • Reset the monitor to factory settings. The screen appears yellow • Make sure the "Blue Light Filter" is Off. The OSD Menu does not appear on the screen/the OSD controls are inaccessible • Check whether the OSD Menu is locked. If yes, press and hold the 2 and 3 key for 10 seconds. • Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor. • Reset the monitor to factory settings. Control panel keys do • Press only one key at a time. not work • Restart the computer. Some menus aren't • Adjust the ViewMode or the input source. selectable in the OSD • Reset the monitor to factory settings. The monitor will not adjust • Make sure there are no obstructions near or on the monitor, and that there is adequate spacing. USB devices connected to the monitor do not work • Make sure the USB cable is connected properly. • Try changing to another USB port (if applicable). • Some USB devices require a higher electric current; connect the device directly to the computer. The external device is connected, but no image appears on the screen • Make sure the Power is On • Adjust brightness and contrast via the OSD Menu. • Check the connecting cable and make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection. 61

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61
Problem or Issue
Possible Solu°ons
The screen isn’t
centered correctly
•
Adjust the horizontal and ver°cal controls via the OSD
Menu.
•
Check the Aspect Ra°o.
•
Reset the monitor to factory se±ngs.
The screen appears
yellow
•
Make sure the “Blue Light Filter” is Off.
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
• Check whether the OSD Menu is locked. If yes, press
and hold the
2
and
3
key for 10 seconds.
•
Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
•
Reset the monitor to factory se±ngs.
Control panel keys do
not work
•
Press only one key at a °me.
• Restart the computer.
Some menus aren’t
selectable in the OSD
• Adjust the ViewMode or the input source.
•
Reset the monitor to factory se±ngs.
The monitor will not
adjust
•
Make sure there are no obstruc°ons near or on the
monitor, and that there is adequate spacing.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
•
Some USB devices require a higher electric current;
connect the device directly to the computer.
The external device
is connected, but no
image appears on the
screen
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
•
Check the connec°ng cable and make sure it is
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper
connec°on.