ViewSonic VT2405LED-2-S User Guide - Page 62

Troubleshooting

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ENGLISH Troubleshooting Please check the following list for common symptoms you might be facing, and attempt the following steps to diagnose and fix the problem yourself: Symptoms The display does not turn ON There is no picture or sound Improper screen position or size The image appears distorted "Not supported" appears Possible causes • Check that the power plug is securely inserted into both the AC-IN socket on the display and the wall outlet, and that the wall outlet is switched on (if switched). • Check that power is available from the power outlet by trying another known working appliance (e.g. desk lamp) from that same power outlet. • Check that the display is turned on (The power indicator should be blue). • Try a different input source to confirm if the symptom is still present or whether the source is at fault. • Check for mis-connection of cables for that input. • Adjust the volume control to check that isn't turned down. • Make sure that the Speaker Out option in the Audio menu is not set to Off. • Try selecting a different aspect ratio. • Try a different input source to confirm if the symptom is still present or whether the source is at fault. • Ensure the display's aspect ratio is correctly set to suit the image source. • Try a different input source to confirm if the symptom is still present or whether the source is at fault. The PC VGA output signal resolution is set too high. 1920 × 1080 @ 60Hz is the highest acceptable PC timing. ViewSonic 59 VT2205LED/VT2405LED

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ENGLISH
59
ViewSonic
VT2205LED/VT2405LED
Troubleshooting
Please check the following list for common symptoms you might be facing, and attempt the
following steps to diagnose and fix the problem yourself:
Symptoms
Possible causes
The display does not
turn ON
• Check that the power plug is securely inserted into both the AC-IN
socket on the display and the wall outlet, and that the wall outlet is
switched on (if switched).
• Check that power is available from the power outlet by trying
another known working appliance (e.g. desk lamp) from that same
power outlet.
There is no picture or
sound
• Check that the display is turned on (The power indicator should be
blue).
• Try a different input source to confirm if the symptom is still
present or whether the source is at fault.
• Check for mis-connection of cables for that input.
• Adjust the volume control to check that isn't turned down.
• Make sure that the Speaker Out option in the Audio menu is not set
to Off.
Improper screen
position or size
• Try selecting a different aspect ratio.
• Try a different input source to confirm if the symptom is still
present or whether the source is at fault.
The image appears
distorted
• Ensure the display's aspect ratio is correctly set to suit the image
source.
• Try a different input source to confirm if the symptom is still
present or whether the source is at fault.
"Not supported"
appears
The PC VGA output signal resolution is set too high. 1920 × 1080 @
60Hz is the highest acceptable PC timing.