Viking 15" Undercounter Wine Cellar Installation / Use and Care Instructions - Page 13

TROUBLESHOOTING Before You Call for Service If the appliance appears to be malfunctioning, read through this manual first. If the problem persists, check the troubleshooting guide below. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem may be something very simple that can be solved without a service call. However, it may be required to contact your dealer or a qualified service technician. ! WARNING Electrocution Hazard • Never attempt to repair or perform maintenance on the appliance until the main electrical power has been disconnected. Turning the appliance control "OFF" does not remove electrical power from the units wiring. • Replace all parts and panels before operating. ! CAUTION In the unlikely event you lose cooling in your unit, do not unplug the product from the electric supply, but do call a qualified service technician immediately. It is possible that the loss of cooling capacity is a result of excessive frost build-up on the evaporator cooling coil. In this case, removing power to the unit will result in the melting of this excessive quantity of ice, which could generate melt water that exceeds the capacity of the defrost drain system and could result in water damage to your home. The end-user will be ultimately responsible for any water damage caused by prematurely turning the unit off without appropriately managing the excess water run-off. Problem Appliance not cold enough (See "Adjusting the temperature" on page 9) Appliance too cold (See "Adjusting the Temperature" on page 9) No interior light. Light will not go out when door is closed Noise or Vibration Appliance will not run. Possible Cause Remedy • Control set too warm • Adjust temperature colder. Al- • Content temperature not stabi- low 24 hours for temperature to lized. stabilize. • Excessive usage or prolonged • Allow temperature to stabilize for door openings. at least 24 hours. • Airflow to front grille blocked. • Airflow must not be obstructed to front grille. See "clearances" on page 4. • Door gasket not sealing properly. • Check door alignment and/or replace door gasket. • Control set too cold • Adjust temperature warmer. Allow 24 hours for temperature to stabilize. • Door gasket not sealing properly. • Check door alignment and/or replace door gasket. • Failed LED light assembly or light • Contact a qualified service techni- switch. cian. • Display light is turned on. (Glass door models only. • Door not activating light switch. • Failed light switch • Turn off display light, shut door. • Appliance not level, level appliance, (See page 4, "leveling legs") • Contact a qualified service technician. • Appliance not level • Fan hitting tube obstruction. • Level appliance, see "Leveling Legs" on page 4. • Contact a qualified service technician. • Appliance turned off • Power cord not plugged in. • No power at outlet. • Turn appliance on. See "Starting your appliance" on page 8. • Plug in power cord. • Check house circuit. 13