Viking DUAR1441CRSS Installation Instructions - Page 10

TruProtect, Advanced Function Quick Reference

Page 10 highlights

SERVICE DIAGNOSTICS TruProtect™ "Advanced" Function "Quick" Reference Solid Door Models: 55 ON OFF ˚F PRESS AND HOLD SET WARMER COLDER F/C TruProtect System POWER FAILURE - Flashing Amber HIGH/LOW TEMP - Red ALARMS OFF - Steady Amber PRESS ON/OFF - Reset Glass Door Models: 55 ON ˚F OFF PRESS AND HOLD WARMER SET COLDER ˚̊F/C LIGHT TruProtect System POWER FAILURE - Flashing Amber HIGH/LOW TEMP - Red ALARMS OFF - Steady Amber PRESS ON/OFF - Reset Function Show Room Mode Service Diagnostics Function Access WARMER Enable the Show Room Mode by pressing and holding the ON OFF keySEpT ad while COLDER ˚F̊ /C LIGHT performing a "Power On Reset", (POR), i.e. - disconnect and reconnect the power supply to unit. Exit Show Room Mode by initiating a POR only. Control Confirmation/Comment Show Room Mode will disable the refrigerator system and fans while allowing the internal lights, display and user interface panel to function. Lights will time out after 15-minutes of continuous on-time while in Show Room Mode as a safety WARMER feature. The 15-minute light-on time can be reactivated by closing and opening the door orON OFF by pSrEeT ssing the keyp˚F̊ /Cad. LIGHT COLDER "Enter" and "Exit" SWAeRMrEvR ice Diagnostics mode by pressing and holding the WARMER keypad ON OFF SET ˚F̊ /C LIGHT ON OFF SET ˚F̊ /C LIGHT while pressing the COLDER keypad 4-times within 5-seconds. Service DiagnostiCcOLsDERmode 55˚ 13˚ 38˚ also will automatically exit after 5-minutes of no keypad entry. F C F Display Error Code Reference: SA 4˚C 55˚ 13˚ 38˚ 55˚ 13˚ 38˚ The microproFcessor in thCe control conFtinually monitors critical refrigeFration systemC F components for proper operation. If component parameters exceed normal operating SA 4˚ SA 4˚ specifications, the display will automCatically flash the respective error code as follows: C E1 Compressor fault, (high/low amps). E2 Condenser fan motor fault, (high/low amps). E3 Evaporator thermistor "sensor B" fault, (out-of-range). E4 Display thermistor "sensor A" fault, (out-of-range). Power line fluctuations may cause an error code to be displayed with no product fault. WARMER Therefore, the first time an error code appears, please clear the code by ON hoOldFF ing SET and ˚F̊ /C COLDER WARMER pressing ON OFF 4 timSETes. If the prod˚F̊u/Cct isLIGaHtT fault, the error code will appear again, and you COLDER should contact your Dealer or Viking Customer Service to schedule service by a qualified technician. Service Diagnostics Mode enables service technicians to identify the firmware and software versions, test status of "model specific" system components and sensors and change state of components where applicable, (i.e. - compressor WARMER on/off, etc...). While in Service Diagnostics Mode, tests are incremented by pressWiAnRMgEOORFNFthe SET keypad and ˚F̊s/CpecifLiIGcHT 55˚F 13˚C component state can be changed to "on" and "off" by pressing ON theOFF SET and WARMER COLDER ˚F̊ /C LIGHCTOLDER keypads respectively. The following component tests are available: ON OFF SET COLDER ˚F̊ /C LIGHT 38˚F Test # Component Description OK Off/Open SA On/Shorted 4˚C 0 Temp Sensor A 1 Temp Sensor B 2 Compressor 3 Interior/Ice Maker Fan 4 Reverse Gas Solenoid 5 Condenser Fan 0 - 1 - 55˚Fn/a 55˚F 13˚C n/a n/a SA n/a 00 01 1S23133000A5˚8C5˚F˚F 381˚3F ˚C 4˚SC A 11 38˚F 21 31 4˚C 404˚C 41 50 51 6 Mullion Heater n/a 60 61 7 Door A Sense n/a 70 71 8 Door B Sense n/a 80 81 9 Door C Sense n/a 90 91 LIGHTNote: Must use magnet to change state of Door C Sense. magnet sense area 38 ON ˚F OFF SET PRESS AND HOLD 55˚F 13˚C 38˚F 55˚F 13˚C 38˚F SA 4˚C SA 4˚C 18 19

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19
18
ON
OFF
SET
WARMER
COLDER
F/C
PRESS AND HOLD
POWER FAILURE - Flashing Amber
HIGH/LOW TEMP - Red
PRESS ON/OFF - Reset
ALARMS OFF - Steady Amber
TruProtect System
55
˚
F
Function
Function Access
Show Room Mode
Service Diagnostics
“Enter” and “Exit” Service Diagnostics mode by pressing and holding the
keypad
while pressing the
keypad 4-times within 5-seconds. Service Diagnostics mode
also will automatically exit after 5-minutes of no keypad entry.
Display Error Code Reference:
The microprocessor in the control continually monitors critical refrigeration system
components for proper operation. If component parameters exceed normal operating
specifications, the display will automatically flash the respective error code as follows:
Power line fluctuations may cause an error code to be displayed with no product fault.
Therefore, the first time an error code appears, please clear the code by holding
and
pressing
4 times. If the product is at fault, the error code will appear again, and you
should contact your Dealer or Viking Customer Service to schedule service by a
qualified technician.
WARMER
COLDER
TruProtect
“Advanced” Function “Quick” Reference
ON
OFF
Enable the Show Room Mode by pressing and holding the
keypad while
performing a “Power On Reset”, (POR), i.e. - disconnect and reconnect the power
supply to unit. Exit Show Room Mode by initiating a POR only.
E1
E2
E3
E4
Compressor fault, (high/low amps).
Condenser fan motor fault, (high/low amps).
Evaporator thermistor “sensor B” fault, (out-of-range).
Display thermistor “sensor A” fault, (out-of-range).
Control Confirmation/Comment
Show Room Mode will disable the refrigerator system and fans while allowing the internal lights, display and user interface
panel to function. Lights will time out after 15-minutes of continuous on-time while in Show Room Mode as a safety
feature. The 15-minute light-on time can be reactivated by closing and opening the door or by pressing the keypad.
SET
WARMER
COLDER
LIGHT
Test #
Component Description
OK
Off/Open
On/Shorted
0
Temp Sensor A
1
Temp Sensor B
2
Compressor
n/a
3
Interior/Ice Maker Fan
n/a
4
Reverse Gas Solenoid
n/a
5
Condenser Fan
n/a
6
Mullion Heater
n/a
7
Door A Sense
n/a
8
Door B Sense
n/a
9
Door C Sense
n/a
0 -
1 -
00
10
20
30
40
50
60
70
80
90
01
11
21
31
41
51
61
71
81
91
Note:
Must use magnet to change state of Door C Sense.
ON
OFF
SET
PRESS AND HOLD
magnet sense area
38
˚
F
SERVICE DIAGNOSTICS
Solid Door Models:
Glass Door Models:
Service Diagnostics Mode enables service technicians to identify the firmware and software versions, test status of
“model specific” system components and sensors and change state of components where applicable, (i.e. - compressor
on/off, etc...). While in Service Diagnostics Mode, tests are incremented by pressing the keypad and specific
component state can be changed to “on” and “off” by pressing the
and
keypads respectively. The
following component tests are available:
ON
OFF
SET
PRESS AND HOLD
POWER FAILURE - Flashing Amber
HIGH/LOW TEMP - Red
PRESS ON/OFF - Reset
ALARMS OFF - Steady Amber
TruProtect System
WARMER
COLDER
˚̊
F/C
LIGHT
55
˚
F
SET
ON
OFF