Viking FWCI1150GR Use and Care Manual - Page 10

Troubleshooting, cont.

Page 10 highlights

Troubleshooting (cont.) Problem Solution Controller display is • The door has been left ajar. flashing "DA" • Check to ensure door is closed. Controller display is flashing "LA" • The internal compartment temperature has exceeded the low temperature alarm preset value for over 30 minutes. • Check to ensure door is closed. • Check for door gasket seal. • Surrounding air temperature has changed dramatically. Controller display is • The controller has a data or memory failure. flashing "EE" The refrigerated cabinet isn't running The refrigerated compartment is warmer than usual • Check to ensure there is electrical power to the unit. • Check to ensure your home circuit breaker or fuse is on. • Check to ensure your ON/OFF key pad is on. • Check to ensure your condenser area is clean. • Check to ensure your control is set properly. • Check to ensure the light is not staying on. • Check to ensure your condenser area is clean and free of obstructions. • Check to ensure the door has not been open for a long time or more frequent door openings aren't occurring. • Check to ensure the internal louvers and fan guard openings aren't obstructed. • Check to ensure warm product hasn't just been placed in the cabinet. The refrigerated compartment is colder than usual • Check to ensure your control is set properly. • Check to ensure your door is closing and sealing properly. • Check to ensure the ambient temperature is within the normal operating range. 18 Troubleshooting Problem The refrigeration system runs for long periods of time Solution • Check to ensure the condenser area is clean and free of obstructions. • Check to ensure the door has not been open for a long time or more frequent door openings aren't occurring. • Check to ensure warm product hasn't just been placed in the cabinet. • On hot days and in warm room temperatures the system will run long. Condensation forms inside the refrigerated compartments • This is normal during high humidity and frequent door openings. • Check to ensure door is closed and sealing properly. Condensation forms on the outside of the unit • During periods of high humidity some condensation might appear on outside surfaces. The condensation will disappear when the humidity drops. Meanwhile, be sure doors are closing and sealing properly. If condensation persists, contact your local Viking authorized servicer. When pressing the UP • If the UP button is pressed without pressing button, the display the SET button, the MAX stored shows a "Hi" message temperature will be displayed. Press the UP followed by a button again or wait 5 seconds for the temperature that does normal temperature to be displayed. To not match the set reset the MAX temperature, press and hold point. the SET button until the message "rSt" starts blinking. Release the SET button and the new stored value will be the current temperature. Frequent and/or extended door openingsmay cause a higher than expected MAX temperature. When pressing the • If the DOWN button is pressed without DOWN button, the pressing the SET button, the MIN stored display shows a "Lo" temperature will be displayed. Press the message followed by a DOWN button again or wait 5 seconds for temperature that does the normal temperature to be displayed. To not match the set reset the MIN temperature, press and hold point. the SET button until the message "rSt" starts blinking. Release the SET button and the new stored value will be the current temperature. 19

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18
Problem
Solution
Controller display is
flashing “DA”
• The door has been left ajar.
• Check to ensure door is closed.
Controller display is
flashing “LA”
• The internal compartment temperature has
exceeded the low temperature alarm preset
value for over 30 minutes.
• Check to ensure door is closed.
• Check for door gasket seal.
• Surrounding air temperature has changed
dramatically.
Controller display is
flashing “EE”
• The controller has a data or memory failure.
The refrigerated
cabinet isn’t running
• Check to ensure there is electrical power to
the unit.
• Check to ensure your home circuit breaker
or fuse is on.
• Check to ensure your ON/OFF key pad is
on.
• Check to ensure your condenser area is
clean.
The refrigerated
compartment is
warmer than usual
• Check to ensure your control is set properly.
• Check to ensure the light is not staying on.
• Check to ensure your condenser area is
clean and free of obstructions.
• Check to ensure the door has not been
open for a long time or more frequent door
openings aren’t occurring.
• Check to ensure the internal louvers and fan
guard openings aren’t obstructed.
• Check to ensure warm product hasn’t just
been placed in the cabinet.
The refrigerated
compartment is
colder than usual
• Check to ensure your control is set properly.
• Check to ensure your door is closing and
sealing properly.
• Check to ensure the ambient temperature is
within the normal operating range.
Troubleshooting
(cont.)
Problem
Solution
The refrigeration
system runs for long
periods of time
• Check to ensure the condenser area is
clean and free of obstructions.
• Check to ensure the door has not been
open for a long time or more frequent door
openings aren’t occurring.
• Check to ensure warm product hasn’t just
been placed in the cabinet.
• On hot days and in warm room
temperatures the system will run long.
Condensation forms
inside the refrigerated
compartments
• This is normal during high humidity and
frequent door openings.
• Check to ensure door is closed and sealing
properly.
Condensation forms
on the outside of the
unit
• During periods of high humidity some
condensation might appear on outside
surfaces. The condensation will disappear
when the humidity drops. Meanwhile, be
sure doors are closing and sealing properly.
If condensation persists, contact your
local Viking authorized servicer.
When pressing the UP
button, the display
shows a “Hi” message
followed by a
temperature that does
not match the set
point.
• If the UP button is pressed without pressing
the SET button, the MAX stored
temperature will be displayed. Press the UP
button again or wait 5 seconds for the
normal temperature to be displayed. To
reset the MAX temperature, press and hold
the SET button until the message “rSt”
starts blinking. Release the SET button and
the new stored value will be the current
temperature. Frequent and/or extended
door openingsmay cause a higher than
expected MAX temperature.
When pressing the
DOWN button, the
display shows a “Lo”
message followed by a
temperature that does
not match the set
point.
• If the DOWN button is pressed without
pressing the SET button, the MIN stored
temperature will be displayed. Press the
DOWN button again or wait 5 seconds for
the normal temperature to be displayed. To
reset the MIN temperature, press and hold
the SET button until the message “rSt”
starts blinking. Release the SET button and
the new stored value will be the current
temperature.
Troubleshooting