Viking VCFF036SS Use and Care Manual - Page 16

Troubleshooting Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. PROBLEM POSSIBLE CAUSE Freezer control and lights are on, but Refrigerator is in defrost mode. compressor is not operating MeatSavor™ drawer temperature is Control settings are too low. too warm Refrigerator does not operate Refrigerator is not plugged in. Control is not on. Fuse is blown or circuit breaker needs to be reset. Refrigerator still won't operate Power outage has occurred. Refrigerator is malfunctioning. Food temperature is too cold Food temperature is too warm Condenser coils are dirty. Refrigerator or freezer controls are set too high. Door is not closing properly. Controls need to be adjusted. Condenser coils are dirty. Rear air grille is blocked. WHAT TO DO Normal operation. Wait 40 minutes to see if compressor restarts. See page 5 to properly adjust controls. Plug in refrigerator. Properly adjust controls. Replace blown fuses. Check circuit breaker and reset. Call local power company to report outage. Unplug refrigerator and transfer food to another refrigerator. If another refrigerator is not available, place dry ice in freezer section to preserve food. Warranty does not cover food loss. Contact service for assistance. Clean coils. See page 24. Properly adjust controls. Check for internal obstructions that are keeping the door from closing properly. Refrigerator is not level. See Installation Instructions for details on how to level refrigerator. Check gaskets for proper seal, clean if necessary. See page 24. See page 5 to adjust controls. Clean coils. See page 24. Check the positioning of food items in refrigerator to make sure grille is not blocked. Rear air grilles are located under produce drawers. 30 Troubleshooting Explosion Hazard Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in death, explosion, or fire. PROBLEM POSSIBLE CAUSE WHAT TO DO Food temperature is too warm Refrigerator has an odor Doors have been opened frequently or have been opened for long periods of time. Compartment is dirty or has odor causing food. Reduce time door is open. Organize food items efficiently to assure door is open for shortest time possible. Clean according to page 25. Water droplets form outside of door Check gaskets for proper seal. Humidity levels are high. Clean gaskets. See page 24. Hot, humid weather can increase condensation. Water droplets form on inside of refrigerator Refrigerator or ice maker makes unfamiliar sounds or seems too loud Controls require adjustment. Humidity levels are high or door has been opened frequently. Normal operation See page 5 to adjust controls. Properly adjust controls. Reduce time door is open. Organize food items efficiently to assure door is open for shortest time possible. See page 29. Produce drawers do not close freely Contents of drawer or positioning of Reposition food and containers to avoid items in compartments could be interference with the drawers. obstructing drawer. Drawer is not in proper position. See page 11 to for proper placement. Refrigerator runs too frequently Drawer channels are dirty or need treatment. Doors have been opened frequently or have been opened for long periods of time. Clean drawer channels with warm, soapy water. Rinse and dry thoroughly. Apply thin layer of petroleum jelly to drawer channels. Reduce time door is open. Organize food items efficiently to assure door is open for shortest time possible. Humidity level is too high. Food has recently been added. Normal operation. Allow time for added food to reach refrigerator or freezer temperature. Refrigerator is exposed to heat by environment or appliances nearby. Evaluate refrigerator's environment. Refrigerator may need to be moved to run more efficiently. 31