Viking VCFF236SS Use and Care Manual - Page 12

Product Care Troubleshooting (cont.) Temperature and Moisture Problem Temperature is too warm Cause New installation? Door(s) opened often or left open? Large load of food added? Controls set correctly for the surrounding conditions? Solution Allow 24 hours following installation for the refrigerator to cool completely. Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed. Allow several hours for refrigerator to return to normal temperature. Adjust the controls a setting colder. Check temperature in 24 hours. See "Using the Controls". There is interior moisture buildup Note: Some moisture buildup is normal. High humidity? Door(s) left open? Minimize door openings and keep door(s) fully closed. Keep door(s) fully closed. 22 Troubleshooting (cont.) Ice and Water Problem The ice maker is not producing ice or not enough ice Cause Refrigerator connected to a water supply and the supply shutoff valve turned on? Kink in the water source line? Ice maker turned on? New installation? Freezer door closed completely? Large amount of ice recently removed? Ice cube jammed in the ice maker ejector arm? Water filter installed on the refrigerator? Reverse osmosis water filtration system connected to your cold water supply? Solution Connect refrigerator to water supply and turn water shutoff valve fully open. A kink in the line can reduce water flow. Straighten the water source line. Make sure wire shutoff arm or switch (depending on model) is in the ON position. Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production. Firmly close the freezer compartment door. If the freezer compartment door will not close all the way, see "The doors will not close completely". Allow 24 hours for ice maker to produce more ice. Remove ice from the ejector arm with a plastic utensil. Remove filter and operate ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. This can decrease water pressure. See "Water Supply Requirements". The ice cubes are hollow or small Note: This is an indication of low water pressure. Water shutoff valve not fully open? Kink in the water source line? Water filter installed on the refrigerator? Reverse osmosis water filtration system connected to your cold water supply? Turn the water shutoff valve fully open. A kink in the line can reduce water flow. Straighten the water source line. Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. This can decrease water pressure. See "Water Supply Requirements". 23 Product Care