Viking VCFF236SS Use and Care Manual - Page 13

Product Care Troubleshooting (cont.) WARNING Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts. Ice and Water Problem Off-taste, odor or gray color in the ice Cause New plumbing connections? Ice stored too long? Odor transfer from food? Are there minerals (such as sulfur) in the water? Water filter installed on the refrigerator? Solution New plumbing connections can cause discolored or offflavored ice. Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice. Use airtight, moisture proof packaging to store food. A water filter may need to be installed to remove the minerals. Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Flush the water system before using a new water filter. Replace water filter when indicated. See "Water Filtration System". The water and ice dispenser will not operate properly Refrigerator connected to a water supply and the supply shutoff valve turned on? Kink in the water source line? New installation? Is the water pressure at least 35 psi (241 kPa)? Connect refrigerator to water supply and turn water shutoff valve fully open. Straighten the water source line. Flush and fill the water system. See "Water and Ice Dispenser". The water pressure to the home determines the flow from the dispenser. See "Water Supply Requirements". 24 Troubleshooting (cont.) Ice and Water Problem The water and ice dispenser will not operate properly Cause Water filter installed on the refrigerator? Refrigerator door closed completely? Recently removed the doors? Reverse osmosis water filtration system connected to your cold water supply? Water is leaking from the dispenser system Note: One or two drops of water after dispensing is normal. Glass not being held under the dispenser long enough? New installation? Recently changed water filter? Water on the floor near the base grille? Water from the dispenser is warm Note: Water from the dispenser is only chilled to 50°F (10°C). New installation? Recently dispensed large amount of water? Water not been recently dispensed? Refrigerator connected to a cold water pipe? Solution Remove filter and operate dispenser. If water flow increases, the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. Close the door firmly. If it does not close completely, see "The doors will not close completely". Make sure the water dispenser wire/tube assembly has been properly reconnected at the bottom of the refrigerator door. See "Refrigerator Doors and Drawer". This can decrease water pressure. See "Water Supply Requirements". Hold the glass under the dispenser two to three seconds after releasing the dispenser lever. Flush the water system. See "Water and Ice Dispenser". Flush the water system. See "Water and Ice Dispenser". Make sure the water dispenser tube connections are fully tightened. See "Refrigerator Doors and Drawer". Allow 24 hours after installation for the water supply to cool completely. Allow 24 hours for water supply to cool completely. The first glass of water may not be cool. Discard the first glass of water. Make sure the refrigerator is connected to a cold water pipe. See "Water Supply Requirements". 25 Product Care