Viking VDB450SS Use and Care Manual - Page 17

Product Care Troubleshooting PROBLEM Spotting and filming POSSIBLE CAUSE AND/OR REMEDY No rinse agent: Does the rinse agent dispenser need to be filled? Dishwasher detergent: Use only the correct amount of dishwasher detergent according to the hardness of the water and the wash program you have selected. Do not use old or caked detergent. Store the dishwasher detergent in a dry place and in a closed container. Change the dishwasher detergent if the result is still unsatisfactory. Items not loaded properly: Check that you loaded the items according to the instructions on pages in this manual. Do not overload. Make sure water can reach all soiled surfaces. Dishes are not clean For hard water areas: Adding additional products especially designed to eliminate hard water deposits (such as Glisten, Dishwasher Magic™ and Lemi Shine) may be used to maintain performance. Check that both wash arms can rotate freely and that items do not obstruct the movement of the wash arms. Lift the arms and make sure that no grains of dirt retard the rotation of the wash arms. If necessary, clear the obstruction, refit the arms, and check that they rotate freely. Be sure a utensil or handle has not prevented their turning. Strainer blocked Excessive foam in the machine Check the strainer. Clean if necessary. Refer to maintenance section in this manual. Use only dishwasher detergent. Marks and discoloration Aluminum utensils rubbing against items during washing: Be sure aluminum utensils, especially light weight foil-type pans, do not touch dishes.To remove spots, use a non-abrasive cleaner. Small particles deposited on items Detergent: Use only fresh detergent. Store in a tightly closed container in a cool dry place. Fill dispenser only when ready to start the dishwasher. Use the recommended amount of detergent, especially with hard water. 32 Troubleshooting PROBLEM POSSIBLE CAUSE AND/OR REMEDY Small particles deposited on items (cont.) Yellow or brown marks Improper loading of dishes: Load dishes to prevent water and detergent from being trapped in or between items. Water should circulate freely. Flatware incorrectly loaded: Pay particular attention to spoons so that they do not nest in each other and prevent water penetration. Make sure filters are installed properly. Filter may have clogged due to heavy sediment, food soil or hard water conditions. Iron or manganese in water: Temporary solution: Pour in one teaspoon to one tablespoon of citric acid crystals instead of the prewash detergent. Follow this prewash with a full detergent wash. Use the pots/pans or normal wash cycle. Permanent solution: Install an iron removal system in the water supply. Copper with sterling silver: Yellow film on sterling silver results when washing copper items in the same load. Silver polish usually removes the stain. Tea or coffee (tannic acid): Tea or coffee can stain cups. Remove stains by hand, using a solution of 1/2 cup bleach and 3 cups warm water. (Do not use on sterling silver or silverplate.) Discoloration of stainless steel, silverplate or sterling silver Allowing salty foods to remain on flatware. Rinse flatware that is to stand several hours before washing. Stainless steel contacting silver: Do not put stainless steel and silver flatware in the same silverware basket compartment. Direct contact between these metals can cause permanent damage to silver. Clean stained items with silver polish. Do not use abrasives on stainless steel or silver. Distortion of plastics Plastic items have a low heat tolerance: Plastics vary in their ability to tolerate heat. Check washing instructions for all plastic items to be sure they are dishwasher safe. Marks on melamine and plastics Porous material: Use a special cleaner for plastic. DO NOT use bleach or scouring powder on these materials. 33 Product Care