Viking VDOE Use and Care Manual - Page 30

Service Information If your oven should fail to operate, check to see whether the circuit breaker is open or the fuse is blown. If service is required, call your authorized service agency. When you call for service, have the following information readily available: • Model number • Serial number • Date of purchase • Name of dealer from whom purchased Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range, LLC at 1-888-845-4641, or write to: VIKING RANGE, LLC PREFERRED SERVICE 111 Front Street Greenwood, Mississippi 38930 USA Record the following information indicated below. You will need it if service is ever required. The serial number and model number for your oven is located on the identification plate mounted on the top left side of the oven door opening under the control panel. Model Number Serial Number Date of Purchase Date Installed Dealer's Name Address If service requires installation of parts, use only authorized parts to ensure protection under the warranty. This manual should remain with the oven for future reference. 30