Vizio D55f-E2 Installation Guide - Page 26
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Top Tips Question: How do I return to the Setup App? • To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV to Factory Defaults. If you have changed the default Parental Control Passcode, enter it now. Select Reset. Remember that all of your settings will be lost. Question: There is a picture, but there is no sound. • Press the VOLUME UP button on the remote. • Press the MUTE button on the remote to ensure that mute is off. • Press MENU > Audio. Be sure TV Speakers is set to On. The TV displays "No Signal. • Be sure your connected devices are turned on. • Press the INPUT button on the remote and select the input to which your device is connected (HDMI-1, HDMI-2, COMP, etc.). There are black/gray bars on the top/bottom/sides of the screen. • Note that some television channels add black bars to the picture. • Set the TV to Wide or Zoom mode. Press the WIDE button, highlight Wide or Zoom, and press OK. • Adjust the video settings of your external device There is no power. • Be sure the power cord is securely connected to the AC socket on the TV and to a working electrical outlet. • Press the POWER button on the remote or on the side of the TV. • If the above steps do not work, try plugging the power cord into a different outlet. The V.I.A. App is not working. • Be sure your TV is connected to the Internet. • Restart the App by pressing the EXIT button to close the App, then open the App. • Reboot your TV by pressing the POWER button on the remote, then turn it back on. I am having trouble connecting to my network. • If you are using an Ethernet cable, ensure it is securely connected to your router/modem and the TV. • If you are connecting wirelessly, try repositioning your router for the best connection. • Turn off all devices. Restart your router/modem. • Try to use another internet-connected device. If it is not working, call your Internet Service Provider (ISP). The remote is not responding. • Make sure the batteries are properly inserted, matching the - and + symbols. • Replace the batteries with fresh ones. English - 26