Vizio P42HD User Guide - Page 39

Telephone & Technical Support - repair

Get Vizio P42HD - 42inch Plasma TV PDF manuals and user guides View all Vizio P42HD manuals
Add to My Manuals
Save this manual to your list of manuals

Page 39 highlights

Image color or quality deteriorates. Screen position and size are incorrect. Image or color is incorrect. The external speaker has no sound. The power indicator flashes. There is audio, but there is not any video signal. Power indicator is green, but there is not any video or audio. Check that all the video settings are adjusted appropriately, such as brightness, contrast, color, etc. For more information about video settings, refer to OSD Functions in Chapter 3. Check that the screen position and size is adjusted appropriately. Check that the signal cable is connected properly. When connecting to a PC, change the resolution of the PC to acquire the correct image. The difference of the PC output signal may affect the display of the image. Check that the speaker cables are connected appropriately. Check that the external speakers are enabled in the OSD For more information about audio settings, refer to OSD Functions in Chapter 3. Check that the input signal cables are properly attached. Check that the display is not in the Power Save mode. Turn the main switch off for 5 seconds, and then back on. Then turn the Plasma on with the remote control or power button on the front of the TV. Turn the main switch off for 5 seconds, and then back on. Then turn the Plasma on with the remote control or power button on the front of the TV. 4.3 - Telephone & Technical Support Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below. Quality service and consistent technical support are integral parts of V's commitment to service excellence. V's service representatives are dedicated to assist you with the utmost in customer satisfaction. To better assist you, please call toll free or contact us via email. Tel: (714) 668-0588, 7:30 am- 5:30 pm PST Mon - Fri Or E-mail: [email protected] Corporate Contact Information V, Inc. 320A Kalmus Drive Costa Mesa, CA 92626 Tel: (714) 668.0588 Fax: (714) 668-9099 Web: www.vizioce.com Version - 2/21/2005 38 www.vizioce.com

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
Version - 2/21/2005
38
www.vizioce.com
Image color or quality
deteriorates.
Check that all the video settings are adjusted appropriately,
such as brightness, contrast, color, etc.
For more information about video settings, refer to OSD
Functions in Chapter 3.
Screen position and size are
incorrect.
Check that the screen position and size is adjusted
appropriately.
Image or color is incorrect.
Check that the signal cable is connected properly.
When connecting to a PC, change the resolution of the PC to
acquire the correct image.
The difference of the PC output
signal may affect the display of the image.
The external speaker has no
sound.
Check that the speaker cables are connected appropriately.
Check that the external speakers are enabled in the OSD
For more information about audio settings, refer to OSD
Functions in Chapter 3.
The power indicator flashes.
Check that the input signal cables are properly attached.
Check that the display is not in the Power Save mode.
There is audio, but there is not
any video signal.
Turn the main switch off for 5 seconds, and then back on.
Then turn the Plasma on with the remote control or power
button on the front of the TV.
Power indicator is green, but
there is not any video or audio.
Turn the main switch off for 5 seconds, and then back on.
Then turn the Plasma on with the remote control or power
button on the front of the TV.
4.3 - Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may
result in unnecessary shipping charges billed to you. Our trained support personnel can often
resolve the problem over the phone. For more information on warranty service or repair, after the
warranty period, please contact our Support Department at the number below.
Quality service and consistent technical support are integral parts of V's commitment to service
excellence. V's service representatives are dedicated to assist you with the utmost in customer
satisfaction. To better assist you, please call toll free or contact us via email.
Tel: (714) 668-0588, 7:30 am- 5:30 pm PST Mon - Fri
Or E-mail: [email protected]
Corporate Contact Information
V, Inc.
320A Kalmus Drive
Costa Mesa, CA 92626
Tel: (714) 668.0588 Fax: (714) 668-9099
Web:
www.vizioce.com