Vizio VL420M VL420M HDTV User Manual - Page 56
Telephone & Technical Support - model
UPC - 845226002205
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VIZIO VL420M/VL470M User Manual General TV Problems ! ! Tips for Letterbox Content ! Users. Solution Best image quality will be achieved by HDMI. The next best is Component, followed by Composite. Due to variances in broadcast practices, it is possible some image distortions can occur. Some Letterboxed (or "Widescreen") versions of DVD movies are formatted for standard 4:3 Televisions. Your HDTV has the ability to expand this content so the entire screen is filled at the expense of image accuracy. To use this function, press ZOOM on the remote control to cycle among the options. Media Viewer Problems USB device is not recognized. ! ! ! Image or sound is interrupted ! or distorted. ! ! Slideshow doesn't start. ! Solution Make sure the device is correctly inserted. Make sure the device is FAT or FAT32 Make sure it contains the supported files. Make sure the device is correctly inserted. Make sure that the file complies with the supported format, bit rate and/or profile. Also check the file for damage. Some files that comply with the supported format may not play back or display properly. Make sure the viewer isn't in pause, rotation, or zoom mode. Telephone & Technical Support Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below. Customer support and quality service are integral parts of VIZIO's commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone. Email: [email protected] (877) 698-4946 Fax: (949) 585-9563 Hours of operation: Monday - Friday: 6 am to 9 pm Saturday - Sunday: 8 am to 4 pm Please have your VIZIO model number, serial number, and date of purchase available before you call. VIZIO Address: 39 Tesla Irvine, CA 92618, USA Telephone: (949) 428-2525 Fax: 949-585-9514 Web: www.vizio.com 56 www.VIZIO.com