Vizio VM230XVT VM230XVT User Manual - Page 42

Telephone & Technical Support - repair manual

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VIZIO VM190XVT/VM230XVT User Manual General TV Problems Tips for High-Definition Users Tips for Letterbox Content  Users. Solution input (AV-1, AV-2, Component, HDMI and TV). Your HDTV is an ideal platform for viewing High Definition Content. Best image quality will be achieved by HDMI. The next best is Component, followed by Composite. Due to variances in broadcast practices, it is possible some image distortions can occur. Some Letterboxed (or "Widescreen") versions of DVD movies are formatted for standard 4:3 Televisions. Your HDTV has the ability to expand this content so the entire screen is filled at the expense of image accuracy. Media Viewer Problems USB device is not recognized Image is interrupted or  distorted.   Slideshow doesn't start.  Solution Make sure the device is correctly inserted. Make sure the device is FAT or FAT32 Make sure it contains the supported files. Make sure files are .jpg or .jpeg only. Make sure the device is correctly inserted. Make sure that the file complies with the supported format, bit rate and/or profile. Also check the file for damage. Some files that comply with the supported format may not play back or display properly. Make sure the viewer isn't in pause, rotation, or zoom mode. Telephone & Technical Support Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below. Customer support and quality service are integral parts of VIZIO's commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone. Email: [email protected] (877) 698-4946 Fax: (949) 585-9563 Hours of operation: Monday - Friday: 6 am to 9 pm Saturday - Sunday: 8 am to 4 pm Please have your VIZIO model number, serial number, and date of purchase available before you call. VIZIO Address: 39 Tesla Irvine, CA 92618, USA Telephone: (888) 849-4623 (949) 428-2525 Fax: (949) 585-9514 Web: www.VIZIO.com 42 www.VIZIO.com

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VIZIO VM190XVT/VM230XVT User Manual
42
www.VIZIO.com
General TV Problems
Solution
input (AV-1, AV-2, Component, HDMI and TV).
Tips for High-Definition Users.
Your HDTV is an ideal platform for viewing High Definition Content.
Best image quality will be achieved by HDMI. The next best is Component,
followed by Composite.
Due to variances in broadcast practices, it is possible some image distortions
can occur.
Tips for Letterbox Content
Users.
Some Letterboxed (or “Widescreen”) versions of DVD movies are formatted for
standard 4:3 Televisions. Your HDTV has the ability to expand this content so
the entire screen is filled at the expense of image accuracy.
Media Viewer
Problems
Solution
USB device is not recognized.
Make sure the device is correctly inserted.
Make sure the device is FAT or FAT32
Make sure it contains the supported files.
Make sure files are .jpg or .jpeg only.
Image is interrupted or
distorted.
Make sure the device is correctly inserted.
Make sure that the file complies with the supported format, bit rate and/or
profile. Also check the file for damage.
Some files that comply with the supported format may not play back or display
properly.
Slideshow doesn’t start.
Make sure the viewer isn’t in pause, rotation, or zoom mode.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Email
:
(877) 698-4946
Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you call.
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (888) 849-4623
(949) 428-2525
Fax: (949) 585-9514
Web:
www.VIZIO.com