Vtech 80-084280 User Manual - Page 13
Technical Support, Other Info
UPC - 050803842802
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The joystick does not work. 1. Improper joystick connection 2. Joystick was reconnected after program start 3. Program needs to be reset No sound on Microphone The Microphone is turned OFF 1. Make sure that the joystick is firmly connected to the PLAYER 1 port. 2. Turn the unit OFF and then ON again. 3.1 Disconnect all power supplies (batteries and adaptor), then reconnect all power supplies. 3.2 Press the ON/RESTART Button. 3.3 If the problem persists, remove the Smartridge. Inspect the inside of the Smartridge by pushing up the protective sleeve on the bottom of the Smartridge. Clean the inside piece with a dry, soft cloth. Then, re-insert the Smartridge and press the ON/RESTART Button. Press the Microphone ON/OFF Button to turn the Microphone ON. TECHNICAL SUPPORT / OTHER INFO TECHNICAL SUPPORT If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing. • The actions you took right before the problem occurred. Internet : www.vtechkids.com Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada OTHER INFO DISCLAIMER AND LIMITATION OF LIABILITY VTech® Electronics North America, L.L.C. and its suppliers assume no responsibility for any damage or loss resulting from the use of this handbook. VTech® Electronics North America, L.L.C. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. VTech® Electronics North America, L.L.C. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or 12