Vtech DS6121-4 User Manual (DS6121-3 User Manual) - Page 62

Troubleshooting Problem Suggestion I hear noise on the cordless handset, and none of the keys or buttons works. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with the caller ID service. • The caller ID information will be displayed after the first or second ring. Caller ID data may not be displayed on your phone if you answer a call at or before the second ring. This would also apply to an answering device that answers the call at or before the second ring. • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. The system does not receive caller ID or the system does not display caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. • The caller may not be calling from an area which supports caller ID. • Both you and the caller's telephone companies must use equipment which are compatible with caller ID service. • Caller ID data may not be displayed on your phone if you answer a call at or before the second ring. This would also apply to an answering device that answers the call at or before the second ring. • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. 58 www.vtechphones.com