Vtech DS6621-2 Abridged User Manual - Page 2
General product care, Limited warranty - review
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3. To answer the intercom call, press /HOME, /CELL, , or any dialing key on the destination handset. 4. To end the intercom call, press OFF or place the handset back in the telephone base or charger. Dial a redial list entry • Press /HOME, /CELL, or to dial. Delete a redial list entry When the desired redial entry displays, press DELETE. Transfer a call While on an outside call, you can use the intercom feature to transfer the call from one handset to another. 1. Press MENU on your handset during a call. 2. Press or to scroll to Intercom, and then press SELECT. The current call is put on hold. Use the dialing keys to enter a destination device number. 3. To answer the intercom call, press /HOME, /CELL, , or any dialing key on the destination handset. You can now have a private conservation before transferring the call. 4. To transfer the call, press OFF on the initiating handset or place the initiating handset back in the telephone base or charger. 5. To end the call, press OFF on the destination handset or place the destination handset back in the telephone base or charger. Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, there is an alert tone. • To answer a home call, press /HOME. The intercom call ends automatically. • To end the intercom call without answering the outside call, press OFF. The intercom call ends and the telephone continues to ring. • To answer a cell call, press OFF to end the intercom call. The telephone continues to ring. Then press /CELL. Phonebook The phonebook can store up to 1000 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters. Add a phonebook entry 1. Press MENU when the phone is not in use. 2. Scroll to Phonebook then press SELECT. 3. Press SELECT again to choose Add new entry. 4. Enter the number. • Use the dialing keys to enter the number (up to 30 digits). 5. Press SELECT to move to the name. 6. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. 7. Press SELECT to save. While entering numbers and names, you can: • Press DELETE to erase a digit or character. • Press and hold DELETE to erase the entire entry. • Press or to move the cursor to the left or right. • Press and hold PAUSE to insert a dialing pause (for entering phone numbers only). • Press 0 to add a space (for entering names only). • Press to add ( appears) or to add # ( appears) (for entering phone numbers only). Redial list Each handset stores the last 10 telephone numbers dialed. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Review the redial list 1. Press REDIAL when the handset is not in use. 2. Press , , or REDIAL repeatedly until the desired entry displays. Review the phonebook Entries are sorted alphabetically. 1. Press when the phone is not in use. 2. Scroll to browse through the phonebook, or use the dialing keys to start a name search (you can enter up to 3 characters for the search). 3. When the desired entry appears, press or to dial. Delete a phonebook entry 1. When the desired entry displays, press DELETE. 2. When the screen displays Delete entry?, press SELECT. Delete all phonebook entries: 1. Press MENU when the phone is not in use. 2. Scroll to Phonebook, and then press SELECT. 3. Scroll to Delete all, and then press SELECT 4. When the screen displays Delete all?, press SELECT. Edit a phonebook entry 1. When the desired entry displays, press SELECT. 2. Use the dialing keys to edit the number, and then press SELECT. 3. Use the dialing keys to edit the name, and then press SELECT to save. Dial a phonebook entry • When the desired entry appears, press or to dial. Caller ID If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. Review a caller ID log entry 1. Press CID when the phone is not in use. 2. Scroll to browse through the caller ID log. When the desired entry appears: • Press repeatedly to show different dialing options. • Press 1 repeatedly if you need to add or remove 1 in front of the phone number. 3. Press or to dial the displayed number. Dial a caller ID log entry • When the desired entry appears, press or to dial. Save a caller ID log entry to the phonebook 1. When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Phonebook then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a caller ID log entry • When the desired caller ID log entry displays, press DELETE. Delete all caller ID log entries • Press MENU when the phone is not in use. Scroll to Caller ID log and then press SELECT. Scroll to Delete all and then press SELECT twice. Call block If you subscribe to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list stores up to 20 entries. Block unknown calls 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press SELECT. 3. Scroll to Calls w/o num, and then press SELECT. 4. Scroll to choose Not block or Block, and then press SELECT. Add a call block list entry 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press SELECT. 3. Scroll to Block list, and then press SELECT. 4. Scroll to Add new entry, and then press SELECT. 5. Enter the number. • Use the dialing keys to enter the number (up to 30 digits). 6. Press SELECT to move to the name. 7. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. 8. Press SELECT to save. Review call block list 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press SELECT. 3. Scroll to Block list, and then press SELECT. 4. Press SELECT to choose Review. Edit a call block list entry 1. When the desired entry displays, press SELECT. 2. Use the dialing keys to edit the number, and then press SELECT. 3. Use the dialing keys to edit the name, and then press SELECT to save. Save a caller ID log entry to call block list 1. When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Call block then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a call block list entry • When the desired call block list entry displays, press DELETE. Sound settings Key tone You can choose from different ringer tones. 1. Press MENU when the handset is not in use. 2. Scroll to Settings, and then press SELECT. 3. Scroll to choose Key tone, and then press SELECT. 4. Scroll to choose On or Off, and then press SELECT to save. Ringer tone You can choose from different ringer tones. 1. Press MENU when the handset is not in use. 2. Scroll to Ringers, and then press SELECT. 3. Scroll to choose Home ringtone or Cell ringtone, and then press SELECT. 4. Scroll to sample each ringer tone, and then press SELECT to save. NOTE If you turn off the ringer volume, you will not hear ringer tone samples. Ringer volume (handset) You can adjust the ringer volume level, or turn the ringer off. 1. Press MENU when the handset is not in use. 2. Scroll to Ringers, and then press SELECT. 3. Scroll to choose Home volume or Cell volume, and then press SELECT. 4. Scroll to adjust the volume, and then press SELECT to save. NOTE If the handset ringer volume is set to off, that handset is silenced for all incoming calls except paging tone. Ringer volume (telephone base) You can adjust the telephone base volume level by pressing - /VOL/ + on the top of the telephone base when idle. Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next call rings normally at the preset volume. • Press OFF or MUTE on the handset. The handset displays . About answering system and voicemail service For message recording, your telephone has a built-in answering system, and it also support voicemail service offered by your telephone service provider (subscription is required, and fee may apply). The main differences between them are as follows: Category Storage Built-in answering system Messages are stored in the telephone base. Your messages will not be deleted automatically. You have to delete your messages manually. Voicemail from telephone service Messages are stored in a server or system provided by your telephone service. Your messages may be automatically deleted after a period of time. Contact your telephone service provider for more details. Method When you received When you received to retrieve new messages, new messages, messages handset displays the handset XX new messages displays and and the message New voicemail. window on the telephone base flashes. To retrieve messages, usually there are two ways: • Press a button on the telephone base; or • Access remotely with an access code. To retrieve messages, you need an access number and/or a passcode provided by your telephone service provider. Telephone base control key panel: Set your built-in answering system Your answering system has various features, read below for the basic settings. The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 23 minutes. The actual recording time depends on individual message characteristics. Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, to access remotely, and to control the recording time. Turn the answering system on or off The answering system must be turned on to answer and record messages. To turn on or off with the telephone base: • Press /ANS ON on the telephone base to turn the built-in answering system on or off. To turn on or off with the handset: 1. Press MENU when the phone is not in use. 2. Scroll to highlight Answering sys, and then press SELECT. 3. Scroll to highlight Answer on/off, and then press SELECT. 4. Scroll to highlight On or Off, and then press SELECT to save. You hear a confirmation tone. Default announcement The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own. Record your own announcement The announcement can be up to 90 seconds in length. 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys and then press SELECT twice. 3. The handset announces, "Announcement, press play or press record." 4. Press 7 to record. The handset announces, "Record after the tone. Press STOP when you are done." After the tone, speak towards the handset microphone. Then, press 5 when done. Play the announcement 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys and then press SELECT twice. 3. The handset announces, "Announcement, press play or press record." 4. Press 2 to play the announcement. Delete the announcement 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys and then press SELECT twice. 3. The handset announces, "Announcement, press play or press record." 4. Press 3 to delete your own recorded announcement. Set number of rings You can set the answering system to answer an incoming call after 2, 3, 4, 5 or 6 rings; or toll saver. If you choose toll saver, the answering system answers a call after 2 rings when you have new messages, or after 4 rings when you have no new messages. 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys then press SELECT. 3. Scroll to Ans sys setup then press SELECT. 4. Scroll to # of rings then press SELECT. 5. Scroll to�c�h��o�o�s�e� 2, 3, 4, 5, 6 or Toll saver. 6. Press SELECT to save and you hear a confirmation tone. Message alert tone When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off. 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys then press SELECT. 3. Scroll to Ans sys setup then press SELECT. 4. Scroll to Msg alert tone then press SELECT. 5. Scroll to c��h�o�o�s�e� On or Off. 6. Press SELECT to save and you hear a confirmation tone. Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone. 1. Press MENU when the phone is not in use. 2. Scroll to scroll to Answering sys, and then press SELECT. 3. Scroll to highlight Voice guide, and then press SELECT. You hear the voice prompt "Hello! This voice guide will assist you with the basic setup of your answering system." 4. Setup your answering system by inputting designated numbers as instructed in the voice guide. Use your built-in answering system New message indication When there are new answering system messages, The handset displays XX new messages and the message window on the telephone base flashes. Message playback To playback messages at the telephone base: • Press /PLAY when the phone is not in use. Options during playback: • Press - /VOL/ + to adjust the speaker volume. • Press /SKIP to skip to the next message. • Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message. • Press X/DELETE to delete the playing message. The system advances to the next message. • Press /STOP to stop. To playback messages at the handset: • Press MENU to choose Play messages. Press SELECT. Options during playback: • Press VOLUME/ or VOLUME/ to adjust the message playback volume. • Press 6 to skip to the next message. • Press 4 to repeat the message. Press 4 during the time and day announcement to hear the previous message. • Press 3 to delete the playing message. • Press OFF to stop the playback. • Press to switch between speakerphone mode and handset mode. Delete all old messages at the telephone base To delete all old messages at the telephone base: Press X/DELETE twice when the phone is not in use. To delete all old messages on a handset: 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys, and then press SELECT. 3. Scroll to Delete all old, and then press SELECT twice. You hear a confirmation tone. Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. You can enter one of the following remote commands. Command Description 1 Play all messages. 2 Play new messages. 3 Delete the current message (during playback). 33 Delete all old messages. 4 Repeat the current message (during playback). 5 Stop. *5 Hear a list of remote commands. 6 Skip to the next message (during playback). *7 Record a new announcement. 8 End the call. 0 Turn the answering system on or off. 4. Hang up or press 8 to end the call. Remote access code A two-digit security code is required to access the answering system remotely from any touchtone telephone. The preset code is 19. You can set the code from 00 to 99. 1. Press MENU when the phone is not in use. 2. Scroll to Answering sys then press SELECT. 3. Scroll to Ans sys setup then press SELECT. 4. Scroll to Remote code, and then press SELECT. 5. Use the dialing keys to enter a two-digit number. -ORScroll to a desired two-digit number. 6. Press SELECT to save and you hear a confirmation tone. Use the built-in answering system and voicemail service You can use your answering system and voicemail service together by setting your answering system to answer before voicemail service answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail service is set to answer. For example, if your voicemail service answers after six rings, set your answering system to answer after four rings. Some voicemail service providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting. Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply. Retrieve voicemail When you received a voicemail, the handset displays and New voicemail. To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. Turn off the new voicemail indicators If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators. NOTE This feature turns off the indicators only, it does not delete your voicemail messages. 1. Press MENU when the handset is not in use. 2. Scroll to Settings, and then press SELECT. 3. Scroll to Clr voicemail, and then press SELECT. Expand your telephone system You can add new handsets (DS6600/DS660V), cordless headsets or speakerphones to your telephone system (purchased separately) to your telephone system. Visit www. vtechphones.com for a list of compatible devices. Your telephone base supports a maximum of five devices. For more details, refer to the user's manual that comes with your DS6600/DS660V new handset, cordless headset or speakerphone respectively. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. General product care Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry non-abrasive cloth. Do not use dampened cloth or cleaning solvents of any kind. Frequently asked questions The following are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use. The display shows No line. I cannot hear the dial tone. Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions. The display shows To register HS... and ...see manual alternately. The handset does not work at all. The handset is deregistered from the telephone base. Place the handset in the telephone base to register it back. The handset shows Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete. I cannot add and connect my cell phone or headset to the telephone base. Make sure you have cellular coverage and the Bluetooth function of your cell phone or headset is turned on. See the user's manual of your cell phone or headset for more information. Make sure that the telephone base is in discoverable mode. Carefully follow the pairing instructions in this manual. Make sure that your Bluetooth cell phone or headset is not connected to any other Bluetooth device, and is connected to the telephone base and active on the device list. Turn off your cell phone or headset, and then turn it on again. The cell phone reception in my house is poor and I cannot connect it to my DS6621/ DS662V. If there is a location in your house with better reception, you can leave your cell phone at that location while you use the DS6621/DS662V cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone. The answering system does not record messages. Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base. When the answering machine memory is full, it does not record new messages until some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider. The answering system does not announce the correct day of the week for recorded messages time stamp. Make sure you have set the date and time. See Configure your telephone section. The messages on the answering system are incomplete. If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time. If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. I accidentally set my LCD language to Spanish or French, and I don't know how to change it back to English. While the handset is not in use, press MENU and then enter 364 to change the handset LCD language back to English. Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the Product and all accessories provided in the sales package ("Product") are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period ("Materially Defective Product")? During the limited warranty period, VTech's authorized service representative will repair or replace at VTech's option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech's option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 on the next page); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech's responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. Technical specifications Transmit frequency DECT frequency: 1921.536-1928.448 MHz Bluetooth frequency: 2402.000-2480.000 MHz Channels DECT: 5 Bluetooth: 79 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use. Power Handset: 2.4V Ni-MH battery requirements Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA Memory Phonebook: 1000 memory locations (shared between home and cell lines); up to 30 digits and 15 characters Caller ID log: 50 memory locations; up to 24 digits and 15 characters The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. Specifications are subject to change without notice. © 2016 for VTech Communications, Inc. All rights reserved. 08/16. DS6621_ACIB_V8.0 Document order number: 91-007312-080-100