Vtech KidiGo NexTag User Manual - Page 15

Environmental Phenomena Static electricity may cause the KidiGo® NexTag™ to malfunction. In cases where KidiGo® NexTag™ is malfunctioning due to static electricity, reset the system by pressing and holding the Power Button for 20 seconds. Then turn on the unit again. Or remove and reinstall the batteries. In the unlikely event of an electrostatic discharge, the unit may malfunction and lose memory, requiring the user to reset the device by removing and reinstalling the batteries. IMPORTANT NOTE: If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S., 1-877-352-8697 in Canada, or by going to our website vtechkids.com and filling out our Contact Us form located under the Customer Support link. Creating and developing VTech products is accompanied by a responsibility that we take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to contact us with any problems and/or suggestions you might have. A service representative will be happy to help you. NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 115155