Vtech KidiZoom Camera Pix Plus - Pink User Manual - Page 21

Cannot connect to computer Cannot save files Can't view the downloaded video or photo files Screen displays incorrectly Memory card cannot be detected Check the connections on the USB cable between the camera and the computer, and review the appropriate connection procedure in this manual. Check if the memory card is full. If there is no memory card inserted, check the KidiZoom® Camera PixTM Plus internal memory. Check if the downloaded files are in the correct directory in the KidiZoom® Camera PixTM Plus. Photos should be put in the DOWNLOAD/ PHOTO folder, videos should be put in the DOWNLOAD/VIDEO folder in KidiZoom® Camera PixTM Plus when it is connected to a computer. 1. Turn off the camera and let it sit for a few minutes without batteries, then replace the batteries. 2. Turn the unit On. The unit should now be ready to play again. 3. If the unit still does not work, install a new set of batteries. 1. Check if the memory card is correctly inserted. 2. Check to see if the memory card is the supported type. The camera only supports microSD or microSDHC cards. 3. Check to see if the file system of your memory card is FAT or FAT32. KidiZoom® Camera PixTM Plus does not support NTFS or exFAT file systems. You should back up all important data from your memory card and format it in either the FAT or FAT32 file systems before using in your KidiZoom® Camera PixTM Plus. 21