Vtech KidiZoom Smartwatch DX3 User Manual - Page 30

Troubleshooting

Page 30 highlights

note that close-range focus on or handling of a KidiZoom® Smartwatch DX3 as a game controller for a prolonged period of time may cause fatigue or discomfort. We recommend that children take a 15-minute break for every hour of play. TROUBLESHOOTING Check this section if you experience difficulty operating the KidiZoom® Smartwatch DX3. Problem Correction The watch has stopped working 1. Slide the Master Power Switch Off for 30 seconds. 2. Slide the Master Power Switch On again and then press the Home Button to turn the watch on. It should now work properly. 3. If the watch doesn't work, recharge the battery and repeat steps 1 and 2. (Refer to the battery recharging section for details.) Screen is not working correctly 1. Slide the Master Power Switch Off for 30 seconds. 2. Slide the Master Power Switch On again and then press the Home Button to turn the watch on. The screen should now function normally. Image taken is not clear 1. Make sure the lighting conditions of the shooting environment are good. 2. Hold the watch still for taking photos. 3. Check to see if the camera lens is clean. If you find some dust or dirt on it, please see the steps to clean the lens in the Care & Maintenance section. Cannot connect the watch to a computer 1. Check the connections on the cable between the watch and the computer and review the Connecting to a Computer section of this guide. 2. Slide the Master Power Switch Off for 30 seconds. Slide the Master Power Switch On and reconnect the watch and computer. 30

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30
note that close-range focus on or handling of a
KidiZoom
®
Smartwatch
DX3
as a game controller for a prolonged period of time may cause fatigue
or discomfort. We recommend that children take a 15-minute break for
every hour of play.
TROUBLESHOOTING
Check this section if you experience difficulty operating the
KidiZoom
®
Smartwatch DX3.
Problem
Correction
The watch
has stopped
working
1. Slide the
Master Power Switch Off
for 30 seconds.
2. Slide the
Master Power Switch On
again and then
press the
Home Button
to turn the watch on. It should
now work properly.
3. If the watch doesn't work, recharge the battery and
repeat steps 1 and 2.
(Refer to the battery recharging section for details.)
Screen is
not working
correctly
1. Slide the
Master Power Switch Off
for 30 seconds.
2. Slide the
Master Power Switch On
again and then
press the
Home Button
to turn the watch on. The
screen should now function normally.
Image
taken is not
clear
1. Make sure the lighting conditions of the shooting
environment are good.
2. Hold the watch still for taking photos.
3. Check to see if the camera lens is clean. If you find
some dust or dirt on it, please see the steps to clean the
lens in the Care & Maintenance section.
Cannot
connect the
watch to a
computer
1. Check the connections on the cable between the watch
and the computer and review the Connecting to a
Computer section of this guide.
2. Slide the
Master Power Switch Off
for 30 seconds.
Slide the
Master Power Switch On
and reconnect the
watch and computer.