Vtech Kidizoom Smartwatch DX Pink User Manual - Page 25

FREQUENTLY ASKED QUESTIONS Answer: Please make sure the master power switch is on and the battery is charged. Question 4: Why are my pictures sometimes grainy and fuzzy? Is there anything I can do to improve the picture quality? Answer: In a poorly lit environment, the frame rate (shutter speed) drops to allow for a longer exposure time. The downside of this is that any movement in the frame, or of the hand holding the camera, can result in greater blur. Furthermore, the camera sensor will soften the edges in low light to counteract the darkness by reducing the image noise. This too can sometimes result in a blurred picture. Try to improve the lighting to get better results. Question 5: Why are the videos grainy and fuzzy when viewing on the computer screen? Answer: Please check if the video player of your computer is set to display the actual resolution and scale of your videos. Viewing the videos on a enlarged screen will result in a poor display quality. Also, you can set the video resolution of Kidizoom® Smartwatch DX to 320 X 240. The video quality of this option is better than 160 X 120. Question 6: Can you delete a group of pictures at one time, or do they have to be deleted one at a time on the camera? Answer: If you connect Kidizoom® Smartwatch DX to your computer and access it as an external drive, you can select multiple pictures to delete at any one time. Question 7: If you accidentally delete the pictures by reformatting, is there any way to get them back? Answer: Unfortunately, if you delete the pictures by formatting the internal storage memory, there's no way to retrieve them. There is third party software that can help recover deleted data from storage, but we do not recommend using this. 25