Vtech LS6125-2 User Manual - Page 58

My calls fade out when, handset., better reception - two handset cordless phone system

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Troubleshooting Problem Suggestion There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for filter information. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. • The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base will improve overall performance. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply). • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). Appendix www.vtechphones.com 55

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www.vtechphones.com
55
Appendix
Troubleshooting
Problem
Suggest±on
There ±s ±nterference
dur±ng a telephone
conversat±on.
My calls fade out when
I am us±ng the cordless
handset.
The handset may be out of range. Move ±t closer to the telephone base.
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone
wall jack that has a telephone connected to ±t (page 2). Contact your DSL serv±ce prov±der for
filter information.
Appl±ances or other cordless telephones plugged ±nto the same c±rcu±t as the telephone base
can cause ±nterference. Try mov±ng the appl±ance or telephone base to another outlet.
Other electron±c products can cause ±nterference to your cordless telephone. Try ±nstall±ng your
telephone as far away as poss±ble from the follow±ng electron±c dev±ces: w±reless routers, rad±os,
rad±o towers, pager towers, cellular telephones, d±g±tal telephones, ±ntercoms, room mon±tors,
telev±s±ons, VCRs, personal computers, k±tchen appl±ances, and other cordless telephones.
If your telephone ±s plugged ±n w±th a modem or a surge protector, plug the telephone (or
modem/surge protector) ±nto a d±fferent locat±on. If th±s doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a d±fferent surge protector.
The locat±on of your telephone base can ±mpact the performance of your cordless phone. For
better reception, install the telephone base in a centralized location within your home or office,
away from walls or other obstruct±ons. In many env±ronments, elevat±ng the telephone base
w±ll ±mprove overall performance.
D±sconnect the telephone base from the telephone wall jack and plug ±n a corded telephone.
If calls are st±ll not clear, the problem ±s probably ±n the w±r±ng or local serv±ce. Contact your
local serv±ce company (charges may apply).
If the other telephones ±n your home are hav±ng the same problem, the problem ±s ±n the w±r±ng
or local serv±ce. Contact the local telephone company (charges may apply).
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