Vtech LS6215-2 User Manual - Page 37

Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. • The caller might not be calling from an area which supports caller ID. • Both your and the caller's telephone service providers must use equipment compatible with caller ID service. • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 21 for instructions on changing the number. • If you dial seven digits for local calls you might want to use the Home area code feature (page 8). NEW VOICEMAIL and shows on the display and the VOICEMAIL light is flashing and I don't know why. • Your telephone has voicemail indication. If NEW VOICEMAIL and appears on the display or the VOICEMAIL light flashes, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages. • Your telephone has voicemail indication. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail. 34