Vtech LS6475-3 User Manual (LS6475-3 User Manual) - Page 82

Expand your telephone system - dect 6 0 cordless phone with cordless headset

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Appendix Troubleshooting I cannot hear any ring tone from the cordless headset when there is an incoming call. • The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece. • Make sure the headset ringer volume is not set to the lowest level (page 18). • If you have pressed MUTE/FLASH on the cordless headset when it is ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call. • The headset may be too far from the telephone base. Move it closer to the telephone base. • You may have too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. • The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably on a higher location. • If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Test a working telephone at the telephone wall jack. If another telephone has the same problem, there may be problem with the telephone wall jack. Contact your telephone service provider. • The telephone line cord may be defective. Install a new telephone line cord. I cannot register a cordless headset. • Only one headset can be registered at a time. If you have multiple handsets and headsets to register, please follow the instructions on pages 70 and 71. • If you have already registered the maximum numbers of handsets and/or headsets, you need to follow the deregistration instructions before registering a headset. Refer to Expand your telephone system on page 70 and Deregister handsets/headsets on page 72. • Follow the steps in Common cure for electronic equipment (page 82), then try again to register a headset. 78

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Appendix
78
I cannot hear any ring tone from the cordless headset when there is an incoming call.
The headset does not have an external ringer. The ring tone can only be heard through
the headset earpiece.
Make sure the headset ringer volume is not set to the lowest level (page 18).
If you have pressed
MUTE/
FLASH
on the cordless headset when it is ringing, it mutes the
ring tone of the headset. The ring tone resumes on the next call.
The headset may be too far from the telephone base. Move it closer to the telephone base.
You may have too many extension phones on the telephone line to allow all of them to
ring simultaneously. Unplug some of them.
The layout of your home or office may be limiting the operating range. Try moving the
telephone base to another location, preferably on a higher location.
If other telephones in your home are having the same problem, the problem is in the
wiring or telephone service. Contact your telephone service provider.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the same
problem, there may be problem with the telephone wall jack. Contact your telephone
service provider.
The telephone line cord may be defective. Install a new telephone line cord.
I cannot register a cordless headset.
Only one headset can be registered at a time. If you have multiple handsets and
headsets to register, please follow the instructions on pages 70 and 71.
If you have already registered the maximum numbers of handsets and/or headsets,
you need to follow the deregistration instructions before registering a headset. Refer to
Expand your telephone system
on page 70 and
Deregister handsets/headsets
on
page 72.
Follow the steps in
Common cure for electronic equipment
(page 82), then try again
to register a headset.
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Troubleshooting